Ameritas Dental Phone Number: The 2026 Contact Directory for Members, Dentists, Claims & Logins
There is more than one Ameritas phone number, and dialing the wrong one is the fastest way to waste twenty minutes on hold. Ameritas is a single national company, not a federation of state plans, but it runs separate lines for members, dentists, employers, claims, and credentialing, and it also sells life, annuity, and retirement products on entirely different numbers. This directory pulls the verified Ameritas dental, vision, and hearing contact details into one place, organized by who is calling and why, so a front desk, a billing coordinator, or a patient can reach the right department the first time. Every number and link below was taken from an official Ameritas source.
Key Takeaways
- 800-487-5553 is the main dental line (Ameritas Customer Connections) for members and dental offices with claims, benefits, and eligibility questions.
- Dentists use two lines: 800-487-5553 for claims and eligibility, and Provider Relations at 800-755-8844 (ext. 88327) for contracts, network, and credentialing.
- Claims route by payer ID: 47009 for Ameritas, 72630 for Ameritas of New York, with paper claims to P.O. Box 82520, Lincoln, NE 68501-2520.
- Members log in at benefits.ameritas.com; dentists log in at ameritas.com/applications/group/provider.
- Do not call 800-745-1112 for dental. That line serves Ameritas life and annuity policyowners, a different division of the company.
- Ameritas of New York is routed separately, with its own payer ID and its own provider and benefits-administrator portals.
What's in This Directory
- Main Ameritas Dental Numbers at a Glance
- Members: Customer Service, Login & App
- Dentists & Providers: Lines, Logins & Network
- By Department: Claims, Enrollment, Billing & Credentialing
- Ameritas of New York: What Routes Differently
- Don't Call the Wrong Ameritas Line
- Where Documentation Fits In
- Frequently Asked Questions
Main Ameritas Dental Numbers at a Glance
Ameritas groups its dental, vision, and hearing support by the kind of caller. The table below is the short version: members and dental offices share the claims line, individuals who bought a plan directly have their own account line, and employers have a dedicated service line. Each is confirmed against the official Ameritas contact page.
| Who is calling | Purpose | Phone | |
|---|---|---|---|
| Plan members (dental / vision / hearing) | Claims, benefits, eligibility (Customer Connections) | 800-487-5553 | [email protected] |
| Individuals & families (bought direct) | Policy, account & billing support | 800-300-9566 | [email protected] |
| Dental providers (offices) | Claims & eligibility (Customer Connections) | 800-487-5553 | [email protected] |
| Dental providers (offices) | Contracts, network & credentialing (Provider Relations) | 800-755-8844 | [email protected] |
| Employers & groups | Enrollment & billing (Employer Services) | 800-659-2223 | [email protected] |
| Brokers / producers (group) | Licensing & compensation | 800-659-2223 | [email protected] |
Official Ameritas websites and logins
- Main website: ameritas.com
- Member sign in (dental / vision / hearing): benefits.ameritas.com/landing
- Dental provider sign in: ameritas.com/applications/group/provider
- Benefits administrator (employer) sign in: ameritas.com/applications/group/ba
- All sign-in options: ameritas.com/sign-in
Source: Ameritas Contact Us | Ameritas Sign In
Members: Customer Service, Login & App
If you have an Ameritas dental, vision, or hearing plan through an employer, call 800-487-5553 (Customer Connections) for claims, covered benefits, remaining maximums, and ID cards. If you purchased your plan directly as an individual or family, your account, premium, and billing questions go to 800-300-9566 instead. Both are Ameritas-operated dental lines, not the company's life or retirement numbers.
Member self-service
- Secure member account: register and sign in at benefits.ameritas.com/landing (reached from the Sign In menu on ameritas.com). It shows ID cards, plan benefits, the certificate of coverage, claims, and remaining benefits, 24/7.
- Ameritas Benefits member app: the same ID cards and benefits on a phone. See ameritas.com/digital/benefits-app.
- Group administration mail: P.O. Box 81889, Lincoln, NE 68501.
Source: Ameritas Contact Us | Ameritas Dental and Vision Member Account
Dentists & Providers: Lines, Logins & Network
Dental offices rarely need just one Ameritas number. Day-to-day eligibility, benefits, and claim status run through Customer Connections at 800-487-5553. Anything about the PPO contract, joining or leaving the network, fee schedules, or credentialing runs through Provider Relations at 800-755-8844 (credentialing is ext. 88327). The portal below handles routine lookups without a phone call.
| Provider need | Contact | Login / portal |
|---|---|---|
| Eligibility, benefits & claim status | 800-487-5553 (Customer Connections) / [email protected] | ameritas.com/applications/group/provider |
| Contracts, network & credentialing | 800-755-8844, ext. 88327 / [email protected] | Join via the portal: Other Links → Join Our Network |
| Ameritas of New York offices | Same phones as above | ameritas.com/applications/group/provider-ny |
| Third-party administrators (TPA) | 800-487-5553 | ameritas.com/applications/group/provideropen |
| Provider Relations mail | Provider Relations, P.O. Box 82611, Lincoln, NE 68501 | |
Joining the Ameritas Dental Network
Ameritas credentials in house. Request an application packet from Provider Relations at 800-755-8844, ext. 88327 or [email protected], or start the application from inside your provider account under "Other Links" and "Join Our Network." Most applications are processed within 15 to 20 business days. Provider Relations hours are Monday through Thursday, 6:30 a.m. to 5:30 p.m. Central, and Friday, 6:30 a.m. to 4:30 p.m. Central.
Source: Ameritas Dental Providers | Ameritas Provider FAQ
By Department: Claims, Enrollment, Billing & Credentialing
Ameritas does not publish a separate 800 number for every back-office function. Claims, enrollment, and billing for members and offices mostly route through the two main lines plus the payer ID on the ID card. The table below shows which line owns each department so you are not transferred twice.
| Department | Who it serves | Phone | Mail / payer ID |
|---|---|---|---|
| Claims (Customer Connections) | Members & dental offices | 800-487-5553 | Group Claims, P.O. Box 82520, Lincoln, NE 68501-2520 · payer ID 47009 |
| Enrollment / Group | Employers & benefits admins | 800-659-2223 | Group Administration, P.O. Box 81889, Lincoln, NE 68501 |
| Billing (individual plans) | Individuals & families (direct) | 800-300-9566 | via [email protected] |
| Credentialing / Provider Relations | Dental offices | 800-755-8844, ext. 88327 | Provider Relations, P.O. Box 82611, Lincoln, NE 68501 |
| Producer Portal support | Brokers / producers (technical) | 855-517-5307 (option 4) | via [email protected] |
Claims: the quick rule
Submit Ameritas dental claims electronically with payer ID 47009 (or 72630 for Ameritas of New York), or mail paper claims and pretreatment estimates to Group Claims, P.O. Box 82520, Lincoln, NE 68501-2520. Verify eligibility first through the provider portal or Customer Connections at 800-487-5553, and always confirm the payer ID printed on the patient's ID card before filing.
Source: Ameritas: Submit a Claim or Pretreatment Estimate | Ameritas Contact Us
Ameritas of New York: What Routes Differently
Plans written through Ameritas Life Insurance Corp. of New York share the national phone lines but route electronically on their own rails. The customer service number (800-487-5553) and Provider Relations number (800-755-8844) are the same, but the payer ID and the online portals change.
| Item | National Ameritas | Ameritas of New York |
|---|---|---|
| Claims payer ID | 47009 | 72630 |
| Provider login | applications/group/provider | applications/group/provider-ny |
| Benefits administrator login | applications/group/ba | applications/group/ba-ny |
Source: Ameritas Sign In | Ameritas claims and payer IDs
Don't Call the Wrong Ameritas Line
The most common Ameritas misdial
Ameritas is a large, multi-line company. Alongside dental, vision, and hearing, it sells life insurance, annuities, disability income, retirement plans, and investments, each on its own number. The widely listed 800-745-1112 is the line for life and annuity policyowners, not dental, and the investment and retirement lines (for example 800-335-9858 or 800-277-9739) will never pull up a dental plan. For anything dental, start with the member line 800-487-5553 or, if you bought the plan yourself, 800-300-9566. Matching the department before you dial saves the transfer.
Source: Ameritas Contact Us (all divisions)
Where Documentation Fits In
For a sedation or oral surgery practice, every one of these calls (eligibility, claims, appeals) rides on documentation. Insurers deny or claw back payment when records are incomplete, and an Ameritas claim for a sedation case is only as strong as the chart behind it. That is the gap iSedate's SedationVault was built to close.
SedationVault replaces paper sedation records with real-time oral and IV sedation charting, live vitals streamed from any monitor on the market, digital intake and consent, and one-click, audit-ready PDF reports. When a payer or a board asks for the record, the documentation is complete, time-stamped, and defensible, which protects both reimbursement and the practice itself. Flawless charting and clean compliance are what stand between a routine audit and a costly dispute.
See how SedationVault keeps sedation records audit-ready
Dealing with dental insurance is bigger than one carrier. For the full list of insurers with their own contact lines, logins, and provider portals, see our dental insurance companies contact directory, and browse more payer guides in our dental insurance directory.
Source: iSedate sedation compliance
Frequently Asked Questions
What is the Ameritas dental customer service phone number?
What is the Ameritas dental provider phone number for dentists?
What is the Ameritas dental claims payer ID?
Where do Ameritas dental claims get mailed?
How do dental offices join the Ameritas Dental Network?
What is the Ameritas member login URL?
What is the Ameritas dental provider login URL?
What is the Ameritas employer or group phone number?
Is Ameritas of New York a different plan with different contacts?
Why does calling the main Ameritas number not reach dental?
Does Ameritas have a line for brokers and producers?
What are the Ameritas Provider Relations hours?
Still Have Questions?
If your practice runs sedation or anesthesia, the way you document each case drives how smoothly these insurance calls go. See how iSedate's SedationVault turns sedation charting into clean, audit-ready records that protect reimbursement and compliance.
About This Directory
Every phone number, email, mailing address, payer ID, website, and login in this directory was taken from an official Ameritas source: the Ameritas Contact Us page (ameritas.com/contact), the Ameritas Sign In page, the Ameritas Dental Providers pages and provider FAQ, and the Ameritas claims submission page. Ameritas is a registered trademark of Ameritas Life Insurance Corp.; iSedate is not affiliated with Ameritas. Contact details can change, so confirm against the member's ID card and ameritas.com before a time-sensitive call. Last reviewed 2026.
