Humana Dental Phone Number: The 2026 Contact Directory for Members, Dentists, Claims & Logins
There is no single Humana dental phone number. Humana is one insurer, but it routes dental calls by the kind of plan in front of you, so an individual dental member, a Medicare Advantage member, a DHMO member, and a dentist each dial a different line. This directory pulls the verified Humana Dental contact details into one place, organized by plan type and by department, so a front desk, a billing coordinator, or a patient can reach the right office in seconds. Every number, address, and link below was taken from an official Humana source.
Key Takeaways
- Dentists call one line: 800-833-2223 (Provider Customer Service, Mon–Fri 8 a.m.–8 p.m. ET) for benefits, claims, copayments, fee schedules, appeals, and eligibility.
- Members call by plan type: individual/employer dental 800-233-4013, Medicare Advantage dental 800-457-4708, HumanaDental DHMO 800-979-4760.
- Always start with the ID card. The number on the back routes to the office that administers that exact plan.
- Claims go to P.O. Box 14611, Lexington, KY 40512-4611, or electronically with payer ID 73288 (CompBenefits uses CX021).
- Providers work in Availity (Availity.com) for eligibility, claim status, and payments; members use MyHumana at account.humana.com.
- Credentialing runs through CAQH ProView — email [email protected] to start.
What's in This Directory
National & General Humana Dental Numbers
Humana is a single national insurer, so unlike a federation of state plans it has a short list of national lines. The catch is that the right one depends on whether the plan is an individual/employer dental plan, a Medicare Advantage plan with dental, a prepaid DHMO, or a federal FEDVIP plan — and dentists have their own line entirely. The numbers below are the verified national lines.
| Line | Who it serves | Phone | Hours |
|---|---|---|---|
| Dental Member Services | Individual, family & employer dental members | 800-233-4013 | Mon–Fri 8 a.m.–6 p.m. ET |
| Individual Dental & Vision | Individual dental and vision plan members | 877-877-1051 | Mon–Fri 8 a.m.–9 p.m. ET |
| Medicare (incl. MA dental) | Medicare Advantage members with dental benefits | 800-457-4708 (TTY: 711) | Mon–Fri 8 a.m.–8 p.m. local |
| HumanaDental DHMO | Prepaid DHMO plan members | 800-979-4760 | Automated anytime; specialist to 6 p.m. |
| Dentist / Provider Customer Service | Dentists & dental office staff (all lines of business) | 800-833-2223 | Mon–Fri 8 a.m.–8 p.m. ET |
| FEDVIP Dental | Federal employees & their dentists | 877-692-2468 | 9 a.m.–7 p.m. ET |
National Humana logins and tools
- Member login (MyHumana): account.humana.com
- Provider login (Availity Essentials): Availity.com
- Find a dentist: Humana.com/FindCare
- Medicare dental plan details: Humana.com/SB
Source: Humana Contact Us | Humana Dental Resources for Providers
Which Humana Dental Number Is Yours?
Because Humana organizes dental coverage into distinct lines of business, the quickest route is to identify the plan type first rather than hunt for a universal number. Three steps get you there every time.
- Read the ID card. The plan name and the customer service number are printed on the back. A card that says HumanaDental DHMO, a Medicare Advantage card, and an individual dental card each route to a different office.
- Match it to the line of business. Individual/employer dental, Medicare Advantage dental, prepaid DHMO, and federal FEDVIP each have their own member line in the table above.
- Pick the right role. Members call member services; dental offices call Provider Customer Service at 800-833-2223 and work in Availity. Use the provider and department tables below.
The myth of the "one Humana dental number"
Thin contact pages often publish a single 800 number and call it "the Humana dental line." That is misleading. The number that reaches individual dental member services will not pull up a Medicare Advantage dental benefit or a prepaid DHMO plan, and none of the member lines are set up to handle a dentist's eligibility and claims questions. Match the plan type and the caller's role first, every time — or just dial the number on the back of the card.
Source: Humana Contact Us
Customer Service by Plan Type (Members)
Find the plan type, call the listed member line, and use the website to log in or shop. Sales and enrollment lines are listed separately because they are staffed by a different team than member services.
| Plan type | Member Customer Service | Website / Login |
|---|---|---|
| Individual & family dental (and vision) | 800-233-4013; dental & vision 877-877-1051 | account.humana.com (MyHumana) |
| Employer group dental (PPO) | 800-233-4013; no ID card yet 866-427-7478 | account.humana.com (MyHumana) |
| HumanaDental DHMO (prepaid) | 800-979-4760 | account.humana.com (MyHumana) |
| Medicare Advantage dental | 800-457-4708 (TTY: 711) | account.humana.com · Humana.com/SB |
| FEDVIP (federal) dental | 877-692-2468 | account.humana.com (MyHumana) |
Shopping, sales & enrollment (not member services)
- Individual dental quotes & sales: 866-597-0895 (TTY: 711), Mon–Fri 8 a.m.–9 p.m. ET — humana.com/dental-insurance
- Annual enrollment team: 855-811-0409, Mon–Fri 8 a.m.–8 p.m. ET
- Small Business employer group (up to 100 employees): 800-232-2006 (TTY: 711), Mon–Fri 7 a.m.–7 p.m. CT
- Licensed agent support: 800-592-3005
Source: Humana Contact Us | Humana individual dental plans
Dentist & Provider Lines and Logins
Dental offices do not use the member lines. One Provider Customer Service number, 800-833-2223, handles benefits, claims, copayments, allowed amounts and fee schedules, grievances and appeals, and eligibility for every Humana dental line of business. Day-to-day eligibility, claim status, remittances, and electronic payments live in the Availity Essentials portal. The verified provider contacts and logins are below.
| Provider need | Contact | Login / Portal |
|---|---|---|
| Benefits, claims, copays, fee schedules, appeals, eligibility | 800-833-2223 (Provider Customer Service, Mon–Fri 8 a.m.–8 p.m. ET) | Availity.com |
| FEDVIP (federal) dental providers | 877-692-2468 (9 a.m.–7 p.m. ET) | Availity.com |
| Availity portal access & setup | 800-282-4548 (Availity Client Services, Mon–Fri 8 a.m.–8 p.m. ET) | Humana.com/AvailityDentalPortal |
| Provider relations (education, demographic/location changes, adding a dentist or product, claims & fee-schedule inquiries, directory) | Email [email protected] | provider.humana.com/dentist-resources |
| Credentialing & recredentialing (CAQH ProView) | Email [email protected] | provider.humana.com/dentist-resources |
| Join the network / nominate a dentist | via 800-833-2223 or [email protected] | provider.humana.com/dentist-resources/refer-a-dentist |
Source: Humana Dental Provider Manual | Humana Dental Benefit Resources for Providers
By Department: Claims, Enrollment & Credentialing
Humana handles most dental claims, enrollment, and provider questions through the lines above plus the Availity portal, but a few destinations are worth saving separately — especially the claims addresses, electronic payer IDs, and the credentialing and appeals routing.
| Department | Contact | Details |
|---|---|---|
| Dental claims (mail) | Humana Dental claims office P.O. Box 14611, Lexington, KY 40512-4611 | Includes federal (FEDVIP) claims |
| Claims (electronic) | Submit via Availity or a clearinghouse | Humana Dental payer ID 73288 |
| CompBenefits claims (legacy) | CompBenefits claims office P.O. Box 14283, Lexington, KY 40512-4283 | CompBenefits payer ID CX021 |
| Grievances & appeals | Humana Grievances and Appeals P.O. Box 14546, Lexington, KY 40512-4546 | Also handled via 800-833-2223 (provider) / member line |
| Enrollment & group (small business) | 800-232-2006 (TTY: 711) | Employer groups up to 100 employees, Mon–Fri 7 a.m.–7 p.m. CT |
| Individual enrollment / annual enrollment | 855-811-0409 · sales 866-597-0895 | Shop & enroll in individual/family dental |
| Credentialing / provider relations | [email protected] · [email protected] | ADA credentialing service powered by CAQH ProView |
Claims: the quick rule
Verify eligibility first in Availity or at 800-833-2223, then submit electronically using Humana Dental payer ID 73288 (CompBenefits uses CX021). Paper claims, including FEDVIP, mail to the Humana Dental claims office, P.O. Box 14611, Lexington, KY 40512-4611. A valid NPI is required on every electronic claim, or it may be denied or delayed.
Source: Humana Dental Provider Manual (claims, payer IDs, credentialing)
Where Documentation Fits In
For a sedation or oral surgery practice, every one of these calls (eligibility, claims, appeals) rides on documentation. Insurers deny or claw back payment when records are incomplete, and a Humana dental claim for a sedation case is only as strong as the chart behind it. That is the gap iSedate's SedationVault was built to close.
SedationVault replaces paper sedation records with real-time oral and IV sedation charting, live vitals streamed from any monitor on the market, digital intake and consent, and one-click, audit-ready PDF reports. When a payer or a board asks for the record, the documentation is complete, time-stamped, and defensible, which protects both reimbursement and the practice itself. Flawless charting and clean compliance are what stand between a routine audit and a costly dispute.
See how SedationVault keeps sedation records audit-ready
Dealing with dental insurance is bigger than one carrier. For the full list of insurers with their own contact lines, logins, and provider portals, see our dental insurance companies contact directory, and browse more payer guides in our dental insurance directory.
Source: iSedate sedation compliance
Frequently Asked Questions
What is the Humana dental phone number?
What is the Humana dental provider phone number for dentists?
What is the Humana dental customer service number for members?
What is the Humana Medicare Advantage dental phone number?
What is the HumanaDental DHMO phone number?
Where do I mail a Humana dental claim?
How do I file a Humana dental claim form?
How do dentists verify eligibility and check claims with Humana?
How do dental offices join the Humana network and get credentialed?
What is the Humana dental provider login?
What is the Humana member login for dental?
What is the Humana FEDVIP dental phone number?
Still Have Questions?
If your practice runs sedation or anesthesia, the way you document each case drives how smoothly these insurance calls go. See how iSedate's SedationVault turns sedation charting into clean, audit-ready records that protect reimbursement and compliance.
About This Directory
Every phone number, address, payer ID, website, and login in this directory was taken from an official Humana source: the Humana Contact Us page (humana.com/contact-us), Humana's individual dental pages, the Humana Dental Provider Manual, the provider site (provider.humana.com), official HumanaDental plan documents, and the Availity provider portal. Humana and HumanaDental are trademarks of Humana Inc.; iSedate is not affiliated with Humana. Contact details can change, so confirm against the member's ID card and Humana's own site before a time-sensitive call. Last reviewed 2026.
