Anthem Dental Phone Number: The 2026 Contact Directory for Members, Dentists, Claims & Logins
There is no single Anthem Dental phone number. Anthem is part of Elevance Health and sells dental under two brand names across 14 states, and its commercial, Medicare, and Medicaid dental plans each run their own service lines, so the right number depends on the plan in front of you. This directory pulls the verified Anthem Dental contacts into one place, organized by department and by state, so a front desk, a billing coordinator, or a patient can find the correct line in seconds. Every number and link below was taken from an official Anthem source.
Key Takeaways
- Anthem Dental Provider Services is 866-947-9398 (Mon to Fri, 7 a.m. to 5 p.m. CST), the national line dentists use for commercial dental eligibility and claims.
- Dental claims mail to Anthem Dental, P.O. Box 1482, Minneapolis, MN 55440-1482, the address on Anthem's official dental claim form and member ID cards.
- Anthem Blue Cross general member services is 800-331-1476, but members should use the number on the back of the ID card for plan-specific help.
- Anthem operates dental in 14 states as Anthem Blue Cross (California) and Anthem Blue Cross and Blue Shield (13 other states, including New York, formerly Empire).
- Dentists use Availity (apps.availity.com) as the provider portal; members use anthem.com/account-login and the Sydney Health app.
- Plan type changes the line: commercial, Medicare Extras, and Medicaid dental each have separate customer service and provider numbers.
What's in This Directory
- National & General Anthem Dental Numbers
- How Anthem Dental Is Structured
- Member Customer Service by State
- Dentist & Provider Lines and Logins
- By Department: Enrollment, Billing, Claims & Credentialing
- Medicaid, Medicare & Public-Sector Dental Plans
- The 14 States Anthem Dental Covers
- Where Documentation Fits In
- Frequently Asked Questions
National & General Anthem Dental Numbers
Anthem's dental lines split by audience and plan type rather than by a single 800 number. The national Dental Provider Services line serves dentists for commercial plans, members call the number on their card or the general member services line, and shoppers reach a licensed agent. The claims address below is the same across Anthem's commercial dental plans.
| Line / Department | Who it serves | Phone | Hours |
|---|---|---|---|
| Anthem Dental Provider Services | Dentists (commercial dental eligibility, benefits, claims) | 866-947-9398 | Mon-Fri, 7 a.m. to 5 p.m. CST |
| Anthem Blue Cross member services (general) | Members (plan-specific help: use the card number) | 800-331-1476 (TTY 711) | Mon-Fri, 8 a.m. to 5 p.m. ET |
| Individual & family plans (shop / enroll) | Shoppers and new members (talk to a licensed agent) | 844-305-6963 (TTY 711) | See anthem.com individual dental |
| Medicare Advantage plans (shop / enroll) | Medicare shoppers | 855-731-1090 (TTY 711) | Mon-Fri, 8 a.m. to 8 p.m. |
| Availity Client Services (EDI) | Dental offices (electronic claims / portal support) | 1-800-282-4548 | Mon-Fri, 8 a.m. to 7:30 p.m. ET |
Anthem dental claims address
Mail paper dental claims to Anthem Dental, P.O. Box 1482, Minneapolis, MN 55440-1482. Most offices submit electronically through Availity using the dental payer ID on the member's ID card. Confirm the payer ID and address on the card before filing, since Medicaid and some group plans route elsewhere.
Anthem dental logins and tools
- Member login: anthem.com/account-login (and the Sydney Health mobile app)
- Provider portal (Availity): apps.availity.com | register at availity.com/provider-portal-registration
- Shop / enroll: anthem.com/individual-and-family/dental-insurance
- Find a dentist: findcare.anthem.com
Source: Anthem Dental for Providers | Anthem Blue Cross Contact Us
How Anthem Dental Is Structured
The fastest way to reach the right Anthem office is to stop looking for one universal number and identify the plan first. Anthem is a trade name of Elevance Health, and its dental coverage is sold under two brands that map to specific states.
- Read the ID card. It shows the brand (Anthem Blue Cross or Anthem Blue Cross and Blue Shield), the plan type, the member services phone number, and the dental payer ID. That card controls customer service, claims, and eligibility.
- Identify the plan type. Commercial (employer or individual PPO), Medicare Extras, and Medicaid dental each use different service lines, even in the same state.
- Pick the right line. Members call customer service; dental offices use the national provider line or the state Medicaid line and the Availity portal. Use the tables below.
The myth of the "one Anthem dental number"
Thin contact pages often publish a single 800 number and call it "the Anthem dental customer service line." That is misleading. A number that reaches an Anthem Blue Cross commercial plan in California will not pull up a Medicaid dental plan in Indiana or the New York State Dental Plan. Calling the wrong line wastes time on hold and still ends in a transfer. Match the brand, state, and plan type first, every time.
Source: Anthem Individual Dental Insurance
Member Customer Service by State
For commercial dental plans, the member services number is printed on the back of the ID card. Anthem does publish state-specific dental customer service lines for its Medicare Extras dental and vision packages, listed below. These are verified from Anthem's official Medicare Extras member contact page; hours are 8 a.m. to 6 p.m. local time.
| State(s) | Anthem Extras Dental Customer Service |
|---|---|
| California, Colorado, Nevada | 888-209-7852 |
| Connecticut | 800-440-3619 |
| Indiana, Kentucky, Ohio | 866-589-0578 |
| Missouri, Wisconsin | 866-589-0582 |
| Virginia | 877-391-3881 |
| Georgia | 877-330-5973 |
| All states (TTY/TDD) | 800-241-6894 |
| All states (billing) | 877-453-5644 (Mon-Fri, 8 a.m. to 5:30 p.m. ET) |
Commercial and Medicaid members: use the card
The state lines above are for Anthem's Medicare Extras dental packages. If you have an employer, individual, or Medicaid dental plan, the correct member services number is the one printed on the back of your Anthem dental ID card, which routes to the exact plan that administers your benefits. The general Anthem Blue Cross member services line, 800-331-1476, can help point you to the right place if the card is unavailable.
Source: Anthem Extras Packages member contacts
Dentist & Provider Lines and Logins
Dental offices rarely use the member line. For commercial dental plans, Anthem routes dentists to one national Dental Provider Services number and to the Availity portal for eligibility, claims, and remittances. Medicaid dental uses a separate state provider line (and, in some states, a dental benefits manager). The table below lists the verified provider contacts and logins.
| Audience | Dentist / Provider Phone | Provider Login |
|---|---|---|
| Commercial dental (all states) | 866-947-9398 (Mon-Fri, 7 a.m. to 5 p.m. CST) | Availity (apps.availity.com) |
| Electronic claims / EDI support | 1-800-282-4548 (Availity Client Services) | availity.com/provider-portal-registration |
| New York State Dental Plan (public sector) | 833-821-1949 | anthembluecross.com/nys-dental |
| New York Medicaid provider services | 800-450-8753 (Mon-Fri, 9 a.m. to 5 p.m.) | Availity (apps.availity.com) |
| Nevada Medicaid provider services | 844-396-2330 (Mon-Fri, 8 a.m. to 6 p.m.) | Availity (apps.availity.com) |
Credentialing and joining the network
For commercial dental, Anthem handles network applications and credentialing documents through Availity and the Dental Provider Services line, 866-947-9398. For Medicaid dental, start with the state's Medicaid provider services line. New York dental providers can submit a provider nomination form at anthembluecross.com/nys-dental.
Source: Anthem Dental for Providers | Anthem New York Provider Contact Us
By Department: Enrollment, Billing, Claims & Credentialing
Most routine dental tasks route through the member services number on the ID card (for members) or the national provider line and Availity (for dentists). The departments below publish distinct lines worth saving.
| Department | Contact | Notes |
|---|---|---|
| Enrollment / sales (individual & family) | 844-305-6963 (TTY 711); anthem.com individual dental | Licensed agents; enroll online or by phone |
| Billing (Medicare Extras dental) | 877-453-5644 | Mon-Fri, 8 a.m. to 5:30 p.m. ET |
| Claims (mail) | Anthem Dental, P.O. Box 1482, Minneapolis, MN 55440-1482 | Electronic via Availity preferred; payer ID on card |
| Claims / eligibility (dentists) | 866-947-9398 | Commercial dental provider line |
| Credentialing / provider relations | Via Availity + 866-947-9398 | Medicaid dental: state provider line |
Claims: the quick rule
Anthem has no single central dental claims phone line. Submit electronically through Availity with the dental payer ID on the member's card, confirm eligibility first through the provider line or portal, and mail paper claims to Anthem Dental, P.O. Box 1482, Minneapolis, MN 55440-1482. Medicaid dental claims may route to a state-specific administrator, so check the Medicaid ID card.
Source: Anthem official dental claim form
Medicaid, Medicare & Public-Sector Dental Plans
Beyond commercial dental, Anthem administers several dental programs with their own dedicated lines. Match the program on the member's card to the row below.
| Program | Phone | Website / Login |
|---|---|---|
| New York State Dental Plan (NYSHIP, admin by Anthem Blue Cross) | 833-821-1949 | anthembluecross.com/nys-dental |
| Anthem Extras (Medicare Supplement) dental | By state (see member table above) | anthem.com Medicare Extras |
| Nevada Medicaid (provider services) | 844-396-2330 | anthem.com/nv Medicaid provider |
| New York Medicaid (provider services) | 800-450-8753 | Availity |
Medicaid dental: confirm the administrator
Anthem Medicaid dental benefits are frequently managed by a dental benefits manager that varies by state, so the exact line for members and dentists is on the Medicaid ID card. When in doubt, call the state Medicaid provider services number above or the member services number on the card, and ask who processes dental claims for that plan.
Source: NYS Civil Service dental plan | Anthem Nevada Medicaid provider contacts
The 14 States Anthem Dental Covers
Anthem sells dental in 14 states under two brands. Use each state's member site to log in, shop, or check a plan; the member services number is on the ID card.
| State | Brand | Member Website |
|---|---|---|
| California | Anthem Blue Cross | anthem.com/ca |
| Colorado | Anthem Blue Cross and Blue Shield | anthem.com/co |
| Connecticut | Anthem Blue Cross and Blue Shield | anthem.com/ct |
| Georgia | Anthem Blue Cross and Blue Shield | anthem.com/ga |
| Indiana | Anthem Blue Cross and Blue Shield | anthem.com/in |
| Kentucky | Anthem Blue Cross and Blue Shield | anthem.com/ky |
| Maine | Anthem Blue Cross and Blue Shield | anthem.com/me |
| Missouri | Anthem Blue Cross and Blue Shield | anthem.com/mo |
| Nevada | Anthem Blue Cross and Blue Shield | anthem.com/nv |
| New Hampshire | Anthem Blue Cross and Blue Shield | anthem.com/nh |
| New York | Anthem Blue Cross and Blue Shield (formerly Empire) | anthem.com/ny |
| Ohio | Anthem Blue Cross and Blue Shield | anthem.com/oh |
| Virginia | Anthem Blue Cross and Blue Shield | anthem.com/va |
| Wisconsin | Anthem Blue Cross and Blue Shield | anthem.com/wi |
Source: Anthem Individual Dental Insurance (14-state availability)
Where Documentation Fits In
For a sedation or oral surgery practice, every one of these calls (eligibility, claims, appeals) rides on documentation. Insurers deny or claw back payment when records are incomplete, and an Anthem dental claim for a sedation case is only as strong as the chart behind it. That is the gap iSedate's SedationVault was built to close.
SedationVault replaces paper sedation records with real-time oral and IV sedation charting, live vitals streamed from any monitor on the market, digital intake and consent, and one-click, audit-ready PDF reports. When a payer or a board asks for the record, the documentation is complete, time-stamped, and defensible, which protects both reimbursement and the practice itself. Flawless charting and clean compliance are what stand between a routine audit and a costly dispute.
See how SedationVault keeps sedation records audit-ready
Dealing with dental insurance is bigger than one carrier. For the full list of insurers with their own contact lines, logins, and provider portals, see our dental insurance companies contact directory, and browse more payer guides in our dental insurance directory.
Source: iSedate sedation compliance
Frequently Asked Questions
What is the Anthem Dental customer service phone number?
What is the Anthem Dental provider phone number for dentists?
What is the Anthem Blue Cross dental provider phone number?
What is the Anthem BCBS dental claims mailing address?
Why does Anthem have different dental phone numbers?
What states does Anthem dental cover?
How do dentists log in to Anthem for dental claims?
How do Anthem dental members log in or get the Sydney Health app?
How do I buy an Anthem individual or family dental plan?
What is the Anthem dental billing phone number?
What is the Anthem dental payer ID for electronic claims?
What is the New York State Dental Plan phone number?
How does a dental office join the Anthem network?
Who administers Anthem Medicaid dental benefits?
Still Have Questions?
If your practice runs sedation or anesthesia, the way you document each case drives how smoothly these insurance calls go. See how iSedate's SedationVault turns sedation charting into clean, audit-ready records that protect reimbursement and compliance.
About This Directory
Every phone number, website, and login in this directory was taken from an official Anthem source: the Anthem provider dental page (anthem.com/provider), Anthem Blue Cross (anthembluecross.com), Anthem's official dental claim form, the Anthem Extras member contact page, Anthem's state provider contact pages, and the New York State Dental Plan materials. Anthem is a registered trademark of its owner within the Elevance Health family of companies; iSedate is not affiliated with Anthem or Elevance Health. Contact details can change, so confirm against the member's ID card and Anthem's site before a time-sensitive call. Last reviewed 2026.
