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Dental office manager on the phone about a Dental Select plan while holding a patient insurance card

Dental Select Phone Number: The 2026 Contact Directory (Now Ameritas) for Members, Dentists, Claims & Logins

October 18, 2026•15 min read

If you are looking for the Dental Select phone number in 2026, the honest answer is that Dental Select is now Ameritas. The Salt Lake City company was acquired by Ameritas, its standalone website dentalselect.com permanently redirects to ameritas.com, and its plans are now serviced, paid, and credentialed through Ameritas' dental lines. The DentalSelect name still exists, but today it refers to Ameritas' PPO network. This directory pulls the current, verified contact details into one place, organized by who is calling and why, so a front desk, a billing coordinator, or a patient can reach the right department the first time instead of calling a dead line. Every number and link below was taken from an official Ameritas source.

Key Takeaways

  • Dental Select is now Ameritas. Ameritas acquired Dental Select (effective April 30, 2020), and as of 2026 dentalselect.com redirects to ameritas.com. Use the Ameritas dental contacts below.
  • 800-487-5553 is the main dental line (Ameritas Customer Connections) for members and dental offices with claims, benefits, and eligibility questions.
  • Dentists use two lines: 800-487-5553 for claims and eligibility, and Provider Relations at 800-755-8844 (ext. 88327) for contracts, network, and credentialing.
  • Claims route by payer ID: 47009 for Ameritas, 72630 for Ameritas of New York, with paper claims to P.O. Box 82520, Lincoln, NE 68501.
  • "DentalSelect" is a network name now, offered as DentalSelect Gold and DentalSelect Platinum PPO tiers, not a separate company with its own number.
  • Members log in at benefits.ameritas.com; dentists log in at ameritas.com/applications/group/provider.

What's in This Directory

What Happened to Dental Select?

Dental Select was a dental benefits company founded in 1989 and headquartered in Salt Lake City, Utah, offering group and individual dental, vision, and related plans. Ameritas Life Insurance Corp. acquired Dental Select effective April 30, 2020, and Dental Select now operates under Ameritas. For a while the two brands ran in parallel, but that transition is now complete: in 2026 the dentalselect.com website, including its member, broker, and provider subpages, permanently redirects (HTTP 301) to ameritas.com, and Dental Select plans are administered, serviced, and paid through Ameritas.

There is one point of real confusion worth clearing up. The DentalSelect name did not disappear entirely. Ameritas uses it as the brand for its PPO dental network, offered in tiers such as DentalSelect Gold and DentalSelect Platinum. So when you see "DentalSelect Platinum" on an ID card or a plan brochure, that is the Ameritas PPO network a plan uses, not a separate insurer with its own call center. Either way, the phone number you need is an Ameritas dental line.

Source: Ameritas: Ameritas acquires Dental Select | ameritas.com (dentalselect.com now redirects here)

 

Three-step infographic showing Dental Select plans are now serviced by Ameritas and which number to call
Dental Select plans are now serviced by Ameritas: check the ID card, pick the caller, then dial the right line (Source: ameritas.com).

 

Main Dental Select (Ameritas) Numbers at a Glance

Ameritas groups its dental, vision, and hearing support by the kind of caller. The table below is the short version: members and dental offices share the claims line, individuals who bought a plan directly have their own account line, and employers have a dedicated service line. Each is confirmed against the official Ameritas contact page.

Who is callingPurposePhoneEmail
Plan members (dental / vision / hearing)Claims, benefits, eligibility (Customer Connections)800-487-5553[email protected]
Individuals & families (bought direct)Policy, account & billing support800-300-9566[email protected]
Dental providers (offices)Claims & eligibility (Customer Connections)800-487-5553[email protected]
Dental providers (offices)Contracts, network & credentialing (Provider Relations)800-755-8844[email protected]
Employers & groupsEnrollment & billing (Employer Services)800-659-2223[email protected]
Brokers / producers (group)Licensing & compensation800-659-2223[email protected]
Producer portal supportTechnical help with the producer portal855-517-5307 (option 4)[email protected]

Source: Ameritas Contact Us | Ameritas Sign In

Members: Customer Service, Login & App

If you have a Dental Select plan through an employer, it is now serviced by Ameritas. Call 800-487-5553 (Customer Connections) for claims, covered benefits, remaining maximums, and ID cards. If you purchased your plan directly as an individual or family, your account, premium, and billing questions go to 800-300-9566 instead. Both are Ameritas-operated dental lines, not the company's life or retirement numbers.

Source: Ameritas Contact Us | Ameritas Dental and Vision Member Account

Dentists & Providers: Lines, Logins & the DentalSelect Network

Dental offices rarely need just one number. Day-to-day eligibility, benefits, and claim status run through Customer Connections at 800-487-5553 (select dental, then provider). Anything about the PPO contract, joining or leaving the network, fee schedules, or credentialing runs through Provider Relations at 800-755-8844 (credentialing is ext. 88327). The portal below handles routine lookups without a phone call.

Provider needContactLogin / portal
Eligibility, benefits & claim status800-487-5553 (Customer Connections) / [email protected]ameritas.com/applications/group/provider
Contracts, network & credentialing800-755-8844, ext. 88327 / [email protected]Join via the portal: Other Links → Join Our Network
Ameritas of New York officesSame phones as aboveameritas.com/applications/group/provider-ny
Provider Relations mailProvider Relations, P.O. Box 82611, Lincoln, NE 68501

Source: Ameritas Dental Providers | Ameritas Provider FAQ

 

Routing infographic of Dental Select and Ameritas phone numbers for members, individuals, dentists, and provider relations
Members, individuals, dentists, and provider relations each have a different Dental Select (Ameritas) line (Source: ameritas.com/contact).

 

By Department: Claims, Enrollment, Billing & Credentialing

Ameritas does not publish a separate 800 number for every back-office function. Claims, enrollment, and billing for members and offices mostly route through the two main lines plus the payer ID on the ID card. The table below shows which line owns each department so you are not transferred twice.

DepartmentWho it servesPhoneMail / payer ID
Claims (Customer Connections)Members & dental offices800-487-5553Group Claim Office, P.O. Box 82520, Lincoln, NE 68501 · payer ID 47009
Enrollment / GroupEmployers & benefits admins800-659-2223via [email protected]
Billing (individual plans)Individuals & families (direct)800-300-9566via [email protected]
Credentialing / Provider RelationsDental offices800-755-8844, ext. 88327Provider Relations, P.O. Box 82611, Lincoln, NE 68501
Producer Portal supportBrokers / producers (technical)855-517-5307 (option 4)via [email protected]

Source: Ameritas: Submit a Claim or Pretreatment Estimate | Ameritas Contact Us

Don't Call a Dead Line (or the Wrong Company)

Two common Dental Select misdials

First, the old standalone Dental Select line and dentalselect.com are retired. Third-party benefits pages still list a legacy Salt Lake City number, but it is no longer published on any official source, so treat it as outdated and use the Ameritas member line 800-487-5553 instead. Second, Ameritas is a large, multi-line company: the widely listed 800-745-1112 serves life and annuity policyowners, not dental. For anything dental, start with 800-487-5553, or 800-300-9566 if you bought the plan yourself.

Source: Ameritas Contact Us (all divisions)

Where Documentation Fits In

For a sedation or oral surgery practice, every one of these calls (eligibility, claims, appeals) rides on documentation. Insurers deny or claw back payment when records are incomplete, and a Dental Select or Ameritas claim for a sedation case is only as strong as the chart behind it. A denial, a malpractice suit, or a board audit can turn on whether the sedation record is complete and time-stamped, and that single difference can be a six- or seven-figure swing. That is the gap iSedate's SedationVault was built to close.

SedationVault replaces paper sedation records with real-time oral and IV sedation charting, live vitals streamed from any monitor on the market, and digital intake and consent. On the Sedation Intelligence side, it also manages dosage, inventory, drug logs, and one-click, audit-ready PDF reporting, so a practice can run its entire in-office sedation operation with full, state-ready compliance. When a payer or a board asks for the record, the documentation is complete, time-stamped, and defensible, which protects both reimbursement and the practice itself.

See how SedationVault keeps sedation records audit-ready

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Source: iSedate sedation compliance

Frequently Asked Questions

What is the Dental Select customer service phone number?

Dental Select is now part of Ameritas, so its plans are serviced on the Ameritas dental lines. For plan members, the claims and benefits customer service line (Ameritas Customer Connections) is 800-487-5553. If you bought your plan directly as an individual, call 800-300-9566. The former standalone dentalselect.com website and Salt Lake City phone line have been retired and now route to Ameritas.

Is Dental Select still in business, and what happened to it?

Dental Select, a Salt Lake City, Utah dental benefits company founded in 1989, was acquired by Ameritas Life Insurance Corp. effective April 30, 2020, and now operates under Ameritas. As of 2026 the dentalselect.com website (and its subpages) permanently redirects to ameritas.com, and Dental Select plans are administered, serviced, and paid through Ameritas. The DentalSelect name also lives on as the brand for Ameritas' PPO dental network tiers.

What is the Dental Select provider phone number for dentists?

Dental offices use the Ameritas lines. For claims, eligibility, and benefits, call Customer Connections at 800-487-5553 (select dental, then provider). For PPO contracts, network questions, and credentialing, call Ameritas Provider Relations at 800-755-8844 (credentialing is ext. 88327).

What is the Dental Select claims payer ID?

Because Dental Select claims now process through Ameritas, the payer ID for electronic dental claims is 47009. For plans written through Ameritas Life Insurance Corp. of New York, the payer ID is 72630. Paper claims go to the Ameritas Group Claim Office, P.O. Box 82520, Lincoln, NE 68501. Always confirm the payer ID printed on the patient's current ID card before filing.

What is the Dental Select Platinum plan, and is there a separate phone number?

DentalSelect is the name of Ameritas' PPO dental network, offered in tiers such as DentalSelect Gold and DentalSelect Platinum. Platinum is a network option, not a separate company, so there is no separate Platinum phone line. To confirm a dentist is in the DentalSelect network or to find a network provider, use the Ameritas provider directory or call 800-487-5553.

How do I log in to my Dental Select account now?

Dental Select members now sign in through the Ameritas member account at benefits.ameritas.com/landing, reached from the Sign In menu at ameritas.com. The account shows ID cards, plan benefits, the certificate of coverage, claim history, and remaining benefits, and the same information is available in the Ameritas Benefits member app.

What is the Dental Select provider login URL?

Dentists sign in to the Ameritas provider portal at ameritas.com/applications/group/provider. Offices servicing Ameritas of New York plans use ameritas.com/applications/group/provider-ny. The portal handles eligibility, benefits, claim status, and the network application under Other Links and Join Our Network.

Where do Dental Select dental claims get mailed?

Paper dental claims and pretreatment estimates go to the Ameritas Group Claim Office, P.O. Box 82520, Lincoln, NE 68501. Most offices file electronically instead, using payer ID 47009 (or 72630 for Ameritas of New York). Confirm the payer ID on the patient's ID card before filing.

What is the Dental Select Utah phone number?

Dental Select was headquartered in Salt Lake City, Utah, and its old local and toll-free lines have been consolidated into Ameritas. For current service on a Dental Select plan, call the Ameritas member line at 800-487-5553, or 800-300-9566 for an individual plan bought directly. There is no longer a separate, officially published Utah Dental Select customer service number.

How do dental offices join the Dental Select / Ameritas dental network?

Contact Ameritas Provider Relations at 800-755-8844, ext. 88327 or [email protected] to request an application packet, or start the application from inside your provider account under "Other Links" and "Join Our Network." Ameritas credentials in house and processes most applications within 15 to 20 business days.

Is Dental Select the same as Select Benefit Services or Dominion's Dental Services Select?

No. Dental Select is the Salt Lake City, Utah dental benefits company now operated by Ameritas. It is not the same as Select Benefit Services, and it is not Dominion National's Dental Services Select plan. If your ID card names one of those other plans, use that company's contacts rather than the Ameritas lines in this directory.

Why does the main Ameritas number not reach a Dental Select plan?

Ameritas is a large company that also sells life insurance, annuities, disability income, retirement plans, and investments. The widely listed 800-745-1112 line serves life and annuity policyowners, not dental. For a Dental Select or any Ameritas dental plan, use the member line 800-487-5553 or the individual line 800-300-9566.

Still Have Questions?

If your practice runs sedation or anesthesia, the way you document each case drives how smoothly these insurance calls go. See how iSedate's SedationVault turns sedation charting into clean, audit-ready records that protect reimbursement and compliance.

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About This Directory

Every phone number, email, mailing address, payer ID, website, and login in this directory was taken from an official Ameritas source: the Ameritas Contact Us page (ameritas.com/contact), the Ameritas Sign In page, the Ameritas Dental Providers pages and provider FAQ, the Ameritas claims submission page, and the Ameritas newsroom announcement of the Dental Select acquisition. Dental Select is a dental benefits company acquired by and now operated under Ameritas Life Insurance Corp.; iSedate is not affiliated with Dental Select or Ameritas. Contact details can change, so confirm against the member's ID card and ameritas.com before a time-sensitive call. Last reviewed 2026.

 

Dr. C. Ray Coleman, DDS

Dr. C. Ray Coleman, DDS

Dr. Chet Ray Coleman, DDS is one of the best dentists in Utah and the driving force behind several other dental technology and dental service businesses.

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