GEHA Dental Phone Number: The 2026 Contact Directory for Members, Dentists, Claims & Enrollment
The GEHA dental phone number most people need is 877-434-2336 (877-GEHA-DEN), the customer care line for the Connection Dental Federal plan. But GEHA dental runs on more than one number: members, dentists, claims, credentialing, and FEDVIP enrollment each have their own line and login, and GEHA's dental program is separate from the medical plan that moved to UMR in 2025. This directory pulls every verified GEHA dental contact into one place so a front desk, a billing coordinator, or a member can reach the right department in seconds. Every number and link below was taken from an official GEHA, Connection Dental, or government source.
Key Takeaways
- Members call 877-434-2336 (Connection Dental Federal), Monday through Friday, 8 a.m. to 8 p.m. Eastern, for benefits, claims status, and plan questions.
- Dentists call 800-505-8880, the Connection Dental Network line for credentialing, application status, fee schedule, and provider relations.
- Claims route to P.O. Box 21191, Eagan, MN 55121 under dental payer ID 39026; electronic filing is preferred.
- You enroll through BENEFEDS, not GEHA. Connection Dental Federal is a FEDVIP plan, enrolled at benefeds.gov or 1-877-888-FEDS (1-877-888-3337).
- The Connection Dental Network is GEHA's PPO network, and GEHA Solutions leases it to other payers, so a dentist can be in-network for non-GEHA plans too.
- Dental is not medical. GEHA's 2025 move to UMR was for medical only; dental claims, payer ID, and phone number are unchanged.
What's in This Directory
- GEHA Dental Numbers at a Glance
- Which GEHA Dental Line Do You Need?
- Enrollment: FEDVIP & BENEFEDS
- Member & Provider Logins
- Dentist & Provider Lines (Connection Dental Network)
- By Department: Claims, Billing & Credentialing
- The Connection Dental Network, Explained
- Where Documentation Fits In
- Frequently Asked Questions
GEHA Dental Numbers at a Glance
GEHA (Government Employees Health Association) is a single national not-for-profit, so unlike a federation of state companies there is one member dental line, not fifty. What changes is the department: the member line, the provider network line, enrollment, and overseas support are all different numbers. Start here, then jump to the section you need.
| Line / Department | Who it serves | Phone | Website |
|---|---|---|---|
| Connection Dental Federal (members) | FEDVIP dental members: benefits, claims status, ID cards | 877-434-2336 | geha.com |
| GEHA general customer care | General GEHA questions (medical & dental) | 800-821-6136 | geha.com/contact-us |
| Connection Dental Network (dentists) | Credentialing, application status, fee schedule, provider relations | 800-505-8880 | connectiondental.com |
| Connection Dental Plus | GEHA individual (non-FEDVIP) dental plan | 800-793-9335 | geha.com/connection-dental-plus |
| Members outside the U.S. | Overseas members (via AT&T USADirect, do not dial 1 first) | 877-320-9469 | geha.com (outside the U.S.) |
| TDD / TTY | Deaf, hard of hearing, or speech disability | 800-821-4833 or 800-735-2966 | geha.com/contact-us |
Source: GEHA Contact Us | Connection Dental Network contact page
Which GEHA Dental Line Do You Need?
Most wasted hold time comes from calling the wrong line: a dentist dialing the member number, or anyone dialing the medical plan for a dental question. Match the caller to the job first.
- If you are a member (benefits, a claim, your ID card): call 877-434-2336, the Connection Dental Federal line printed on your card, or log in at member.mygeha.com.
- If you are a dental office checking one patient: for that patient's eligibility and claims, call the number on the back of their card (877-434-2336 for Connection Dental Federal) or use provider.mygeha.com. For network, credentialing, or fee-schedule questions, call 800-505-8880.
- If you are enrolling or changing a plan: you cannot do that through GEHA. Go to BENEFEDS at benefeds.gov or call 1-877-888-FEDS.
The myth of "the one GEHA dental number"
There is no single number that does everything. The member line (877-434-2336) cannot pull up your credentialing status, the provider network line (800-505-8880) cannot change a member's plan, and neither one handles GEHA medical, which in 2025 moved to UMR with new ID cards. Sending a dental claim to the medical payer ID, or calling the medical line for a dental question, is the most common way a GEHA dental call dead-ends. Match the department to the task, every time.
Source: GEHA medical transition to UMR (2025)
Enrollment: FEDVIP & BENEFEDS
GEHA Connection Dental Federal is a plan under the Federal Employees Dental and Vision Insurance Program (FEDVIP). FEDVIP enrollment is handled entirely by BENEFEDS, the OPM-sponsored enrollment system, not by GEHA and not through agency systems like Employee Express or PostalEase. You can enroll or change a plan only during Open Season or after a qualifying life event.
| Enrollment task | Contact | Details |
|---|---|---|
| Enroll or change a FEDVIP dental plan | benefeds.gov | The only way to enroll in or change Connection Dental Federal |
| BENEFEDS enrollment help (phone) | 1-877-888-FEDS (1-877-888-3337) | For callers without internet access |
| BENEFEDS TTY | 711 | Deaf, hard of hearing, or speech disability |
| BENEFEDS international | 1-571-730-5942 | Enrolling from outside the United States |
| Compare the GEHA FEDVIP dental plan | benefeds.gov/learn/fedvip/geha | Options, premiums, and plan brochure |
Source: OPM FEDVIP enrollment | BENEFEDS
Member & Provider Logins
GEHA dental has two separate portals. Members manage their own plan in one, and dental offices verify a GEHA patient in the other. Network participation for dentists is managed on the Connection Dental site, covered in the next section.
GEHA dental logins and tools
- Member portal (MyGEHA): member.mygeha.com/login for benefits, claims, and ID cards
- Provider portal: provider.mygeha.com/login for patient eligibility and claims status
- Dentist / network portal: connectiondental.com for applications, fee schedule, and provider updates
- Dental member resources: geha.com/resource-center/dental-member-resources
Source: GEHA dental member resources
Dentist & Provider Lines (Connection Dental Network)
Dental offices rarely use the member line for network business. The Connection Dental Network runs its own provider contacts for joining, credentialing, fee schedules, and updates. Provider Relations is staffed Monday through Friday, 8 a.m. to 4:25 p.m. Central time, and an automated system handles common lookups around the clock.
| Provider need | Contact | Hours / notes |
|---|---|---|
| Application status, credentialing, effective date, fee schedule, provider relations | 800-505-8880 | Provider Relations M-F 8 a.m.-4:25 p.m. CST |
| Automated lookups (application status, effective date, fee schedule) | 800-505-8880 (IVR) | 24/7 interactive voice response |
| Join the network (submit application documents) | Email [email protected] | Select your state online for the required documents first |
| General provider / web questions | Email [email protected] | Connection Dental Network provider support |
| Territory Manager / Provider Relations Specialist | By area (select state on contact page) | By phone M-F 8 a.m.-4:30 p.m. CST |
| A specific patient's benefits / claims / eligibility | Number on back of member card (877-434-2336 for Connection Dental Federal), or provider.mygeha.com | Benefit Administrator, not the network line |
Source: Connection Dental Network: Apply Today / Contact Us
By Department: Claims, Billing & Credentialing
Because GEHA is one organization, claims, billing, and credentialing are handled centrally rather than by state office. The lines and addresses below are the ones to save.
| Department | Contact | Details |
|---|---|---|
| Dental claims (electronic) | Payer ID 39026 | Preferred method; file through your clearinghouse |
| Dental claims (paper) | G.E.H.A Connection Dental Federal, Attn: Claims Department, P.O. Box 21191, Eagan, MN 55121 | Dental box only, not the medical box |
| Dental claims questions | 877-434-2336 | Connection Dental Federal member care |
| Overseas / international dental claims | Email [email protected] or mail the Eagan dental address | Email channel is unsecured |
| Credentialing & network enrollment | 800-505-8880 / [email protected] | Connection Dental Network (dentists) |
| Medical claims (for contrast, do not use for dental) | G.E.H.A, P.O. Box 21172, Eagan, MN 55121 | Administered by UMR as of 2025 |
Claims: the quick rule
File GEHA dental claims electronically with payer ID 39026 whenever you can; GEHA asks offices with electronic capability to do so rather than mail paper. If you must mail, use the dental box, P.O. Box 21191, Eagan, MN 55121, not the medical box (21172). Confirm eligibility first through provider.mygeha.com or the number on the member's card, and keep dental and medical submissions strictly separate after the 2025 UMR change on the medical side.
Source: GEHA: Where to submit claims | GEHA: How to file a dental claim
The Connection Dental Network, Explained
One point of confusion with GEHA dental is the word "Connection." GEHA uses it in three related but distinct products:
- Connection Dental Federal: GEHA's FEDVIP dental plan for federal employees and retirees. Member line 877-434-2336.
- Connection Dental Plus: GEHA's individual (non-FEDVIP) dental plan. Line 800-793-9335.
- Connection Dental Network: GEHA's national dental PPO network of participating dentists. Provider line 800-505-8880.
The network matters for dentists because GEHA does not keep it to itself. Through GEHA Solutions, GEHA leases access to the Connection Dental Network to other insurers and third-party administrators. That means a dental office can be contracted through Connection Dental and see in-network patients whose plan is not GEHA at all, but whose benefits run on the Connection Dental Network. When a patient's card shows the Connection Dental logo, the fee schedule and participation are governed by the network contract, while benefits and claims are handled by whichever payer administers that specific plan, the "benefit administrator" on the back of the card.
Source: G.E.H.A Connection Dental Network
Where Documentation Fits In
For a sedation or oral surgery practice, every one of these calls (eligibility, claims, credentialing, appeals) ultimately rides on documentation. Payers deny or claw back payment when the record is incomplete, and a GEHA or Connection Dental claim for a sedation case is only as strong as the chart behind it. That is the gap iSedate's SedationVault was built to close.
SedationVault replaces paper sedation records with real-time oral and IV sedation charting, live vitals streamed from any monitor on the market, digital intake and consent, and the dosage, inventory, and drug-log tracking that audit-ready reporting depends on. When a payer or a dental board asks for the record, the documentation is complete, time-stamped, and defensible. On a disputed claim, a malpractice suit, or a board audit, that difference between a clean, time-stamped record and a gap in the chart can be a six- or seven-figure outcome, which is exactly why flawless sedation charting is not paperwork but protection.
See how SedationVault keeps sedation records audit-ready
Dealing with dental insurance is bigger than one carrier. For the full list of insurers with their own contact lines, logins, and provider portals, see our dental insurance companies contact directory, and browse more payer guides in our dental insurance directory.
Source: iSedate sedation compliance
Frequently Asked Questions
What is the GEHA dental customer service phone number?
What is the GEHA dental provider phone number for dentists?
Where do GEHA dental claims get mailed?
What is the GEHA dental payer ID?
How do I enroll in GEHA Connection Dental Federal?
What is the GEHA Connection Dental Network?
How do dentists join the GEHA Connection Dental Network?
How do GEHA dental members log in?
How do GEHA dental members outside the United States get help?
Is GEHA dental the same as GEHA medical, which moved to UMR?
What is the difference between Connection Dental Federal and Connection Dental Plus?
Does GEHA have a TTY or hearing-impaired dental line?
Still Have Questions?
If your practice runs sedation or anesthesia, the way you document each case drives how smoothly these insurance calls go. See how iSedate's SedationVault turns sedation charting into clean, audit-ready records that protect reimbursement and compliance.
About This Directory
Every phone number, website, and login in this directory was taken from an official source: GEHA's own site (geha.com), the Connection Dental Network site (connectiondental.com), the BENEFEDS enrollment system (benefeds.gov), and the U.S. Office of Personnel Management (opm.gov). GEHA, Connection Dental, and Connection Dental Federal are marks of the Government Employees Health Association; iSedate is not affiliated with GEHA. Contact details and plan administration can change, so confirm against the member's ID card and GEHA's site before a time-sensitive call. Last reviewed 2026.
