Health Net Dental Phone Number: The 2026 California Contact Directory for Members, Dentists & Every Plan
There is no single Health Net dental phone number. Health Net, a Centene company based in California, runs dental through three different plan families, each with its own administrator, so the right number depends on the card in front of you. Commercial dental customer service is 866-249-2382, Medi-Cal dental is 844-233-4522 in Los Angeles County and 833-493-0428 in Sacramento County, and Wellcare By Health Net Medicare Advantage dental is 800-275-4737. This directory pulls every verified Health Net dental contact, website, and login into one place, organized by plan and by department, so a front desk, a billing coordinator, or a patient can reach the correct line in seconds. Every number and link below was taken from an official Health Net, DentaQuest, or California Medi-Cal Dental source.
Key Takeaways
- Three Health Net dental plan families (commercial, Medi-Cal, and Medicare Advantage) each use a different administrator, which is why one number never fits every member.
- 866-249-2382 is Health Net Dental customer service for both the commercial DHMO and the Optional Standard PPO Dental Plan.
- Health Net Medi-Cal dental is Los Angeles and Sacramento counties only, administered by DentaQuest: members call 844-233-4522 (LA) or 833-493-0428 (Sacramento).
- Dentists use a different line. DentaQuest Provider Services is 855-388-6257 (LA) and 833-479-1984 (Sacramento), with the portal at providers.dentaquest.com.
- Wellcare By Health Net Medicare Advantage dental is 800-275-4737.
- Always start with the member ID card: it names the plan and the dental administrator that controls claims and customer service.
What's in This Directory
- National & General Health Net Dental Numbers
- Which Health Net Dental Plan Do You Have?
- Commercial Dental: DHMO & PPO (California)
- Medi-Cal Dental (Los Angeles & Sacramento)
- Dentist & Provider Lines and Logins
- By Department: Claims, Enrollment & Credentialing
- Where Documentation Fits In
- Frequently Asked Questions
National & General Health Net Dental Numbers
Health Net sells dental in California across three plan families, and each one answers at a different number. The closest thing to a general dental line is Health Net Dental at 866-249-2382, which serves the commercial DHMO and PPO plans. Medi-Cal and Medicare Advantage members have their own dedicated lines below. When in doubt, match the plan on the member ID card to the row that fits.
| Plan / Program | Who it serves | Phone | Website |
|---|---|---|---|
| Health Net Dental (commercial) | DHMO and Optional Standard PPO Dental members | 866-249-2382 (TTY 711) | yourdentalplan.com/healthnet |
| Health Net Medi-Cal dental (Los Angeles) | Medi-Cal dental members in Los Angeles County | 844-233-4522 (TTY 800-466-7566) | portal.healthnet-dental.com |
| Health Net Medi-Cal dental (Sacramento) | Medi-Cal dental members in Sacramento County | 833-493-0428 (TTY 800-466-7566) | portal.healthnet-dental.com |
| Wellcare By Health Net (Medicare Advantage dental) | Medicare Advantage members' dental benefit | 800-275-4737 (TTY 711) | healthnet.com |
| Dental plan enrollment (Medi-Cal, add or switch) | New Medi-Cal dental members in LA & Sacramento | 800-213-6991 | healthnet.com |
| Medi-Cal Dental (statewide fee-for-service) | All other California counties (Smile California / DHCS) | 800-322-6384 (TTY 800-735-2922) | smilecalifornia.org |
Health Net dental logins and tools
- Medi-Cal dental member portal: portal.healthnet-dental.com
- Medi-Cal find a dentist: dentaquest.healthsparq.com (brand: Health Net)
- Commercial DHMO member site: yourdentalplan.com/healthnet
- Provider portal (Medi-Cal dental): providers.dentaquest.com
Source: Health Net Medi-Cal dental contact page | Health Net commercial dental contact
Which Health Net Dental Plan Do You Have?
The fastest way to reach the right office is to stop looking for a universal Health Net dental number and identify the plan family first. Three questions get you there every time.
- Read the ID card. It names the plan (commercial, Medi-Cal, or a Wellcare By Health Net Medicare Advantage plan) and often the dental administrator. That tells you which line controls customer service and claims.
- Match it to the administrator. Commercial dental runs through Health Net Dental at 866-249-2382. Medi-Cal dental runs through DentaQuest in Los Angeles and Sacramento counties. Medicare Advantage dental runs through Wellcare By Health Net Member Services.
- Pick the right line. Members call customer service; dental offices use a separate provider line and portal. Use the provider and department tables further down.
The myth of the "one Health Net dental number"
Thin contact pages often publish a single 800 number and call it "the Health Net dental line." That is misleading. A Medi-Cal dental call in Los Angeles will not pull up a commercial PPO member's plan, and a Medicare Advantage dental question belongs with Wellcare By Health Net, not the commercial DHMO desk. Health Net also administers Medi-Cal dental in only two counties, so a member in, say, Fresno is actually on the state's Smile California program, not Health Net at all. Match the plan family first, every time.
Source: Health Net Medi-Cal dental overview | California Medi-Cal Dental (Smile California)
Commercial Dental: DHMO & PPO (California)
Health Net's commercial dental plans come in two forms: a prepaid DHMO, where members choose a contracted dental office, and the Optional Standard PPO Dental Plan, where members can see any licensed dentist. Both use the same customer service line, 866-249-2382, Monday through Friday, 5:00 a.m. to 8:00 p.m. Pacific time. The DHMO is managed through Health Net Dental's online plan at yourdentalplan.com/healthnet, and the PPO is administered through Unimerica Life Insurance Company.
| Commercial Plan | Customer Service | Administrator | Member Website |
|---|---|---|---|
| Health Net Dental DHMO (prepaid) | 866-249-2382 (TTY 711) | Health Net Dental (DHMO) | yourdentalplan.com/healthnet |
| Optional Standard PPO Dental Plan | 866-249-2382 (TTY 711) | Unimerica Life Insurance Company | healthnet.com (ProviderSearch) |
| PPO Dental Plan enrollment | 800-944-7287 (TTY 711) | Health Net | healthnet.com |
Finding a dentist on a commercial plan
DHMO members search and manage their plan at yourdentalplan.com/healthnet. PPO members use the ProviderSearch tool at healthnet.com, since the PPO lets them see any licensed dentist in or out of network. Either way, the service line for benefits, ID cards, and claims questions is 866-249-2382.
Source: Health Net Dental (DHMO) contact | Optional Standard PPO Dental Plan brochure
Medi-Cal Dental (Los Angeles & Sacramento)
Health Net administers Medi-Cal dental as a managed care plan in only two California counties, Los Angeles and Sacramento, and the benefit is administered by DentaQuest. Members call the county line below, Monday through Friday, 7:30 a.m. to 6:00 p.m., and manage their plan at portal.healthnet-dental.com. Everywhere else in California, Medi-Cal dental is the state's fee-for-service program (Smile California) at 800-322-6384.
| County / Program | Member Services | TTY | Website & Login |
|---|---|---|---|
| Los Angeles County (Health Net Medi-Cal dental) | 844-233-4522 | 800-466-7566 | portal.healthnet-dental.com |
| Sacramento County (Health Net Medi-Cal dental) | 833-493-0428 | 800-466-7566 | portal.healthnet-dental.com |
| New member enrollment (add or switch dental) | 800-213-6991 | 800-466-7566 | healthnet.com |
| All other counties (statewide Medi-Cal Dental) | 800-322-6384 | 800-735-2922 | smilecalifornia.org |
Find a Medi-Cal dentist and oral health assessment
- Find a dentist: dentaquest.healthsparq.com (select the Health Net brand)
- Member portal: portal.healthnet-dental.com
- Digital oral health assessment: DentaQuest Health Net Medi-Cal assessment
Source: Health Net Medi-Cal dental contact page | DentaQuest California DMC provider manual
Dentist & Provider Lines and Logins
Dental offices rarely use the member line. For Health Net's Medi-Cal dental plan, DentaQuest publishes separate Provider Services lines by county for eligibility, claims, and network questions, and routes dentists to the portal at providers.dentaquest.com. For Health Net's commercial DHMO and PPO dental, the provider and member service line is the same, 866-249-2382. The table below lists the verified provider contact and login for each Health Net dental plan.
| Plan (administrator) | Dentist / Provider Phone | Provider Login |
|---|---|---|
| Medi-Cal dental, Los Angeles County (DentaQuest) | 855-388-6257 (Provider Services) | providers.dentaquest.com |
| Medi-Cal dental, Sacramento County (DentaQuest) | 833-479-1984 (Provider Services) | providers.dentaquest.com |
| Commercial DHMO & PPO dental (Health Net Dental) | 866-249-2382 (same as member) | yourdentalplan.com/healthnet |
| Medicare Advantage dental (Wellcare By Health Net) | 800-275-4737 (Member Services) | healthnet.com |
Join the Health Net Medi-Cal dental network
- Start credentialing / onboarding: providers.dentaquest.com/onboarding/start/ or via CAQH
- Provider email: [email protected]
- Credentialing Hotline: 800-233-1468
Source: Health Net become a dental provider | DentaQuest California DMC provider manual
By Department: Claims, Enrollment & Credentialing
For Health Net's commercial dental, claims, enrollment, and benefits all route through the 866-249-2382 service line (PPO claims are handled by Unimerica Life Insurance Company). For Health Net's Medi-Cal dental, DentaQuest publishes distinct department contacts worth saving. The table below lists the verified Medi-Cal dental department lines and addresses.
| Department (Medi-Cal dental, DentaQuest) | Contact | Where it goes |
|---|---|---|
| Enrollment (add or switch dental) | 800-213-6991 | Health Net dental enrollment, LA & Sacramento |
| Electronic claims | Portal or Payor ID CX014 | providers.dentaquest.com (or clearinghouse) |
| Paper claims | DentaQuest Claims, California Dental Network, P.O. Box 2182, Milwaukee, WI 53201-2182 | |
| Credentialing | 800-233-1468; fax 262-241-7401 | California Dental Network, P.O. Box 2182, Milwaukee, WI 53201-2182 |
| Authorizations (UM) | Portal; fax backup 262-834-3589 | DentaQuest UM Department, P.O. Box 2182, Milwaukee, WI 53201-2182 |
| Fraud / Compliance hotlines | Fraud 800-237-9139; Compliance 866-737-3559 | DentaQuest (Medi-Cal Dental fraud: 800-822-6222) |
Claims: the quick rule
Health Net dental has no single claims desk. Commercial DHMO and PPO claims go through Health Net Dental at 866-249-2382 (PPO underwritten and administered by Unimerica Life Insurance Company). Medi-Cal dental claims go to DentaQuest: submit electronically through providers.dentaquest.com or Payor ID CX014, confirm eligibility first through the provider line or portal, and mail paper claims to the California Dental Network address above. Always verify eligibility and the correct administrator on the member's ID card before filing.
Source: DentaQuest California DMC provider manual (contacts section)
Where Documentation Fits In
For a sedation or oral surgery practice, every one of these calls (eligibility, claims, appeals) rides on documentation. Insurers deny or claw back payment when records are incomplete, and a dental claim for a sedation case is only as strong as the chart behind it. That is the gap iSedate's SedationVault was built to close.
SedationVault replaces paper sedation records with real-time oral and IV sedation charting, live vitals streamed from any monitor on the market, digital intake and consent, and one-click, audit-ready PDF reports. When a payer or a board asks for the record, the documentation is complete, time-stamped, and defensible, which protects both reimbursement and the practice itself. Clean charting and clear compliance are what stand between a routine audit and a costly dispute.
See how SedationVault keeps sedation records audit-ready
Dealing with dental insurance is bigger than one carrier. For the full list of insurers with their own contact lines, logins, and provider portals, see our dental insurance companies contact directory, and browse more payer guides in our dental insurance directory.
Source: iSedate sedation compliance
Frequently Asked Questions
What is the Health Net dental customer service phone number?
Who administers Health Net dental benefits?
What is the Health Net Medi-Cal dental phone number?
What is the Health Net dental provider phone number for dentists?
How do Health Net dental members log in?
How do dentists join the Health Net Medi-Cal dental network?
Where do Health Net Medi-Cal dental claims get submitted?
What is the Wellcare By Health Net Medicare Advantage dental phone number?
Does Health Net offer a dental PPO in California?
Is Health Net dental the same as Medi-Cal Denti-Cal?
How do I reach Health Net dental if I am not sure which plan I have?
Still Have Questions?
If your practice runs sedation or anesthesia, the way you document each case drives how smoothly these insurance calls go. See how iSedate's SedationVault turns sedation charting into clean, audit-ready records that protect reimbursement and compliance.
About This Directory
Every phone number, website, and login in this directory was taken from an official source: Health Net (healthnet.com and healthnetcalifornia.com), the DentaQuest California Dental Managed Care provider manual that administers Health Net's Medi-Cal dental benefit, and the California Medi-Cal Dental program (Smile California / DHCS). Health Net is a Centene company; iSedate is not affiliated with Health Net, DentaQuest, or Centene. Contact details can change, so confirm against the member's ID card and the plan's official site before a time-sensitive call. Last reviewed 2026.
