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Dental office manager on the phone with HealthPartners while holding a patient insurance card

HealthPartners Dental Phone Number: The 2026 Contact Directory for Members, Dentists, Clinics & Claims

October 15, 2026•12 min read

There is no single HealthPartners dental phone number, because HealthPartners is two things at once: an insurance company that sells dental plans and a care system that runs its own dental clinics. The number you need depends on whether you are a plan member checking benefits, a patient booking a cleaning, or a dental office filing a claim. This directory separates the HealthPartners dental insurance lines from the HealthPartners Dental clinic lines and the dentist and claims lines, so a patient, a front desk, or a billing coordinator can reach the right team in seconds. Every number and link below was taken from an official HealthPartners source.

Key Takeaways

  • Dental plan members: 952-883-5000 or 800-883-2177 (TTY 711), Monday to Friday, 7 a.m. to 6 p.m. CT, for benefits, eligibility, and claim status.
  • Dental clinic appointments: 952-967-6636 (TTY 711). The HealthPartners Dental clinics are the care side, separate from the insurance side.
  • Insurance and clinics are different. HealthPartners sells dental plans and also operates dental clinics, and the two use different numbers.
  • Dentists: 651-265-1000 or 800-642-1323 (TTY 711) for provider services, a different line from member services.
  • Claims file to payer ID 94267, mailing to P.O. Box 211532, Eagan, MN 55121, or electronically through DentalXChange or MN E-Connect.
  • Dental emergency: the CareLine, 612-339-3663 or 800-551-0859, is available around the clock.

What's in This Directory

National & General HealthPartners Dental Numbers

HealthPartners is a Minnesota-based integrated health plan and care system, so the "right" dental number depends on which side of the organization you need. The closest thing to a general line is dental plan member services at 952-883-5000 or 800-883-2177, and for dental care the HealthPartners Dental clinics line is 952-967-6636. The main published HealthPartners dental contacts are below.

LineWho it servesPhoneWebsite
Dental plan member servicesDental insurance members (benefits, claims, ID cards)952-883-5000 / 800-883-2177 (TTY 711), M–F 7a–6p CThealthpartners.com dental plans
HealthPartners Dental clinicsPatients booking a dental appointment952-967-6636 (TTY 711)healthpartners.com dental care
Dental provider services (dentists)Dental offices: eligibility, benefits, claims651-265-1000 / 800-642-1323 (TTY 711), M–F 8a–4p CThealthpartners.com providers
Individual & family dental plansShopping or enrolling in individual/family/senior dental877-838-4949healthpartners.com/insurance/dental-plans
Dental emergency (CareLine)Severe tooth pain / after-hours dental612-339-3663 / 800-551-0859 (24/7)healthpartners.com dental care

Source: HealthPartners Contact Us | HealthPartners provider contact

 

Three-step infographic for finding the correct HealthPartners dental phone number by coverage or care
The fastest route to the right HealthPartners dental number: decide coverage vs care, then patient vs dental office (Source: healthpartners.com).

 

Insurance or Clinics? Which HealthPartners You Need

The single most common HealthPartners dental mix-up is calling the plan when you meant the clinic, or the clinic when you meant the plan. HealthPartners is one organization with two dental jobs, and sorting out which one you need takes three questions.

The myth of the "one HealthPartners dental number"

Thin contact pages often publish a single number and call it "the HealthPartners dental line." That is misleading. The dental clinics line cannot look up a plan's benefits, and the insurance member line cannot book you a cleaning or see a dentist's claim. You can even hold a HealthPartners dental plan and see a dentist who is not a HealthPartners clinic, or visit a HealthPartners dentist with a different insurer. Match coverage versus care, and patient versus dental office, before you dial.

Source: HealthPartners dental plans | HealthPartners dental care

Dental Plan Member Customer Service

If you have a HealthPartners dental insurance plan, these are the lines for benefits, eligibility, claims, ID cards, and finding an in-network dentist. The number printed on your member ID card reaches the same service and is always the fastest route for a specific plan.

NeedPhoneWebsite / Login
Dental plan member services (benefits, claims, ID cards)952-883-5000 / 800-883-2177 (TTY 711), M–F 7a–6p CThealthpartners.com/my/plan-overview
Individual, family & senior dental plans (shop / enroll)877-838-4949healthpartners.com/insurance/dental-plans
Group (employer) dental plans800-883-2177healthpartners.com group plans
Find an in-network dentist (members)Sign in, then search your plan networkhealthpartners.com/fcp/landing-page
Website & online account support952-853-8888 / 877-726-0203, M–F 8a–5p CThealthpartners.com/contact

Source: HealthPartners dental network search | HealthPartners Contact Us

HealthPartners Dental Clinics (Appointments)

Separate from the insurance plans, HealthPartners operates its own dental clinics, with more than 40 dentists across the Twin Cities and central Minnesota. This is the care side: cleanings, fillings, crowns, and oral surgery. Use these numbers to book or to reach a dentist, not to ask about insurance benefits.

NeedPhoneWebsite
Dental clinic scheduling (new patients)952-967-6636 (TTY 711)healthpartners.com dental care
Returning patientsCall your clinic directly (numbers on each location page)healthpartners.com clinic locations
Dental emergency / severe tooth pain (CareLine)612-339-3663 / 800-551-0859 (24/7)healthpartners.com dental care

New patients can also book online through a HealthPartners account, and many clinics offer evening and Saturday appointments with on-call dentists for emergencies.

Source: HealthPartners dental care | HealthPartners dental clinic locations

 

Routing infographic of HealthPartners dental phone numbers for members, clinics, dentists, and emergencies
Plan members, dental clinics, dentists, and dental emergencies each have a different HealthPartners line (Source: healthpartners.com).

 

Dentist & Provider Lines and Logins

Dental offices rarely use the member line. HealthPartners publishes a dedicated set of provider numbers for eligibility, benefits, claims, contracting, and provider relations. The main dental provider line uses a toll-free option for offices outside the Twin Cities. The table lists the verified provider contacts and logins.

Provider LineUsePhone / Fax
Dental provider servicesEligibility, benefits, claim questions651-265-1000 / 800-642-1323 (TTY 711); fax 651-265-1001
Dental network contractingJoin the network, participation agreements952-883-5168 (TTY 711); fax 952-883-5160
Dental provider relationsExisting contract, network status questions952-883-6163 (TTY 711); fax 952-883-5160
Provider EDI supportElectronic claims, remittances, eligibility, EFT/ACH855-699-6694

Source: HealthPartners provider contact | HealthPartners claims submission

By Department: Claims, Enrollment & Credentialing

HealthPartners routes dental claims, enrollment, and credentialing through the lines and payer ID below, rather than a long list of department numbers. The table shows where each function goes, along with the claims address and payer ID a billing office needs.

FunctionWhere it goes
Dental claims (mail)HealthPartners Dental Claims Department, P.O. Box 211532, Eagan, MN 55121
Electronic claims payer ID94267 (all claim types, including dental)
Dental claims clearinghousesDentalXChange 877-932-2567 · MN E-Connect / Elligint Health 877-444-7194
Eligibility & benefits (dentists)Dental provider services 651-265-1000 / 800-642-1323 (TTY 711)
Member enrollment & plan salesIndividual/family/senior 877-838-4949; group 800-883-2177
Credentialing / network contractingDental network contracting 952-883-5168; email [email protected]
Provider relations952-883-6163 (TTY 711), fax 952-883-5160
Electronic transactions / EDI (EFT, ERA)Provider EDI Support 855-699-6694, [email protected]

Source: HealthPartners claims submission | HealthPartners provider contact

Member & Provider Logins and Portals

HealthPartners keeps member and provider access separate. Use the login that matches who you are.

WhoPortalURL
Members (dental plan)Plan overview & benefitshealthpartners.com/my/plan-overview
Members (find a dentist)In-network dentist searchhealthpartners.com/fcp/landing-page
Patients (clinics)Dental clinic schedulinghealthpartners.com/care/find/locations/dental
Dentists / providersProvider portal sign-inhealthpartners.com/signin/provider
Dentists / providers (new)Provider registrationhealthpartners.com/providers/registration

Source: HealthPartners provider contact | HealthPartners Contact Us

Where Documentation Fits In

For a sedation or oral surgery practice, every one of these calls (eligibility, claims, appeals) rides on documentation. Insurers deny or claw back payment when records are incomplete, and a HealthPartners dental claim for a sedation case is only as strong as the chart behind it. That is the gap iSedate's SedationVault was built to close.

SedationVault replaces paper sedation records with real-time oral and IV sedation charting, live vitals streamed from any monitor on the market, digital intake and consent, and one-click, audit-ready PDF reports. When a payer or a board asks for the record, the documentation is complete, time-stamped, and defensible, which protects both reimbursement and the practice itself. Flawless charting and clean compliance are what stand between a routine audit and a costly dispute.

See how SedationVault keeps sedation records audit-ready

Book a Demo

Source: iSedate sedation compliance

Frequently Asked Questions

What is the HealthPartners dental customer service phone number?

For HealthPartners dental plan members, customer service is 952-883-5000 or 800-883-2177 (TTY 711), Monday to Friday, 7 a.m. to 6 p.m. CT. This is the HealthPartners insurance member services line that handles dental plan benefits, eligibility, and claim status. For a HealthPartners dental clinic appointment, call the dental clinics line at 952-967-6636 (TTY 711) instead.

Is HealthPartners dental insurance the same as the HealthPartners dental clinics?

No. HealthPartners is both a health plan and a care system. HealthPartners dental insurance pays for covered dental care and is reached at member services, 952-883-5000 or 800-883-2177. The HealthPartners Dental clinics are the practices where you get treated, with over 40 dentists across the Twin Cities and central Minnesota, and they are reached at 952-967-6636. You can have a HealthPartners dental plan and see a non-HealthPartners dentist, or see a HealthPartners dentist with another insurer.

What is the HealthPartners dental clinic phone number?

To schedule at a HealthPartners Dental clinic, call 952-967-6636 (TTY 711). New patients can also schedule online through a HealthPartners account, and returning patients can call their clinic directly. For severe tooth pain or a dental emergency, call the HealthPartners CareLine at 612-339-3663 or 800-551-0859.

What is the HealthPartners dental provider phone number for dentists?

Dental offices call HealthPartners dental provider services at 651-265-1000 or toll-free 800-642-1323 (TTY 711), Monday to Friday, 8 a.m. to 4 p.m. CT, for eligibility, benefits, and claim questions. The dental fax is 651-265-1001. This is a different number from the member services line.

What is the HealthPartners dental claims address and payer ID?

Mail paper dental claims to the HealthPartners Dental Claims Department, P.O. Box 211532, Eagan, MN 55121. For electronic claims, the HealthPartners payer ID is 94267, used for all claim types including dental. Most offices submit through a clearinghouse such as DentalXChange (877-932-2567) or MN E-Connect / Elligint Health (877-444-7194).

How do dental offices join the HealthPartners network?

Contact HealthPartners dental network contracting at 952-883-5168 (TTY 711), fax 952-883-5160, or email [email protected] to start a participation agreement. For questions about an existing contract or network status, dental provider relations is 952-883-6163. Register for the provider portal at healthpartners.com/providers/registration/.

Why does HealthPartners have more than one dental phone number?

HealthPartners runs separate lines for different jobs: a member services line for dental plan benefits, a dental clinics line for appointments, a dental provider line for dentists, and a network contracting line for joining the network. Calling the line that matches both who you are and what you need gets you to someone who can actually see the account.

How do HealthPartners members log in to manage a dental plan?

Members sign in at healthpartners.com/my/plan-overview/ to view dental benefits, claims, and ID cards. In-network dentists can be found after signing in at healthpartners.com/fcp/landing-page. For help with an online account, HealthPartners website support is 952-853-8888 or 877-726-0203, Monday to Friday, 8 a.m. to 5 p.m. CT.

How do dentists log in to HealthPartners?

Dental offices use the HealthPartners provider portal at healthpartners.com/signin/provider to check eligibility, claim status, and remittances. New offices register at healthpartners.com/providers/registration/, where Dental is a listed provider type. For electronic transactions, HealthPartners Provider EDI Support is 855-699-6694 or [email protected].

In which states does HealthPartners offer dental insurance?

HealthPartners individual, family, and senior dental plans are offered in Minnesota, western Wisconsin, and northeastern Wisconsin. Group dental plans through an employer are available more broadly, in Minnesota, Wisconsin, North Dakota, South Dakota, and Iowa. The HealthPartners Dental clinics themselves are located in the Twin Cities and central Minnesota.

What is the HealthPartners phone number to buy an individual or family dental plan?

For individual, family, and senior dental plan questions and enrollment, call 877-838-4949. For group dental plans offered through an employer, the line is 800-883-2177. You can also compare and shop plans at healthpartners.com/insurance/dental-plans/.

Does HealthPartners have a dental emergency or after-hours number?

Yes. For severe tooth pain or a dental emergency, call the HealthPartners CareLine at 612-339-3663 or 800-551-0859, which is staffed around the clock. HealthPartners Dental clinics also keep on-call dentists for emergency dental care, and many clinics offer evening and Saturday appointments.

Still Have Questions?

If your practice runs sedation or anesthesia, the way you document each case drives how smoothly these insurance calls go. See how iSedate's SedationVault turns sedation charting into clean, audit-ready records that protect reimbursement and compliance.

Book a Demo with iSedate

About This Directory

Every phone number, website, and login in this directory was taken from an official HealthPartners source: the HealthPartners member Contact Us page (healthpartners.com/contact), the provider contact page (healthpartners.com/providers/contact), the dental plans and dental network pages, the dental care and clinic-locations pages, and the claims-submission / EDI page. HealthPartners is a registered trademark of HealthPartners, Inc.; iSedate is not affiliated with HealthPartners. Contact details can change, so confirm against the member's ID card and the HealthPartners site before a time-sensitive call. Last reviewed 2026.

 

Dr. C. Ray Coleman, DDS

Dr. C. Ray Coleman, DDS

Dr. Chet Ray Coleman, DDS is one of the best dentists in Utah and the driving force behind several other dental technology and dental service businesses.

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