Medi-Cal Dental Phone Number: The 2026 Contact Directory for Members, Dentists, Claims & Managed Care

There is no single Medi-Cal Dental phone number for every situation. Medi-Cal Dental, the California Medicaid dental program formerly known as Denti-Cal, runs one Telephone Service Center for members and a separate one for dentists, then routes eligibility, claims, enrollment, and managed-care questions to their own lines. This directory pulls every verified number, website, and login into one place, organized by who is calling and why, so a patient, a front desk, or a billing coordinator can reach the right office in seconds. Every number and link below was taken from an official DHCS Medi-Cal Dental source.

What's in This Directory

Medi-Cal Dental Numbers at a Glance

Medi-Cal Dental is administered for the California Department of Health Care Services (DHCS) by its Medi-Cal Dental Services Division, with Delta Dental of California serving as the fiscal intermediary that operates the Telephone Service Centers and processes claims. The fastest route is to match your reason for calling to the right line below. Most of the state is fee-for-service; Sacramento and Los Angeles County use dental managed care and have their own plan lines in the managed-care section.

Source: Medi-Cal Dental Member Contact Information | Medi-Cal Dental Provider Contact Information

Member & Beneficiary Contacts

If you are a Medi-Cal member, start with the Member Telephone Service Center. One number handles the questions most people call about: finding a dentist, confirming what is covered, checking on a Treatment Authorization Request (TAR), and filing a grievance. The automated Interactive Voice Response (IVR) system is available for general information around the clock, and live representatives answer during business hours.

Source: Medi-Cal Dental Member Contact Information | Smile California

Dentist & Provider Contacts and Login

Dental offices rarely use the member line. Providers have their own Telephone Service Center for claims, TAR status, eligibility, and financial questions, plus separate automated systems for eligibility and a dedicated portal for day-to-day work. Have the patient name, Medi-Cal ID, billing provider name, Medi-Cal Dental provider number, treatment type, claim or TAR amount, date billed, Document Control Number, and check number ready when you call.

Source: Medi-Cal Dental Provider Contact Information | Medi-Cal Dental Provider Portal

By Department: Eligibility, Claims & Enrollment

Medi-Cal Dental routes most work through the two Telephone Service Centers above, but a few functions have their own dedicated contacts worth saving, especially provider enrollment, which runs entirely through the statewide PAVE system rather than a dental-specific phone line.

Source: DHCS Dental Application Information (PAVE) | Medi-Cal Dental Provider Contact Information

Dental Managed Care: Sacramento & Los Angeles County

Most Medi-Cal members get dental care through the statewide fee-for-service program and use the numbers above. Two counties are different. Sacramento County uses Geographic Managed Care (GMC), where enrolling in a dental plan is mandatory with few exceptions, and Los Angeles County uses a Prepaid Health Plan (PHP) model that members opt into. In those counties, call your dental plan directly for benefits, authorizations, and provider searches. As of July 1, 2025, Access Dental Plan was discontinued and California Dental Network was added, so the current plans are the three below.

Source: Dental Managed Care (DMC) Member Contact Information | DHCS Medi-Cal Dental Managed Care

Denti-Cal vs. Medi-Cal Dental

If you are looking for a "Denti-Cal phone number," you are in the right place. Denti-Cal is the former name of the same program now branded Medi-Cal Dental. The contact numbers did not change with the name: members still call 800-322-6384 and dentists still call 800-423-0507. The legacy name lingers in a few official places, most visibly the provider portal domain, denti-cal.ca.gov, and in older bulletins and manuals.

Source: DHCS Medi-Cal Dental | Medi-Cal Dental Provider Portal (denti-cal.ca.gov)

Where Documentation Fits In

For a sedation or oral surgery practice, Medi-Cal Dental adds a layer most carriers do not: many sedation and general-anesthesia cases require a Treatment Authorization Request before treatment, and the program reviews the clinical record behind every authorization and claim. An incomplete or hard-to-read sedation record is where a TAR stalls, a claim gets denied, or a post-payment audit turns into a clawback. The call to 800-423-0507 only goes smoothly when the chart behind it is complete.

That is the gap iSedate's SedationVault was built to close. SedationVault replaces paper sedation records with real-time oral and IV sedation charting, live vitals streamed from any monitor on the market, digital intake and consent, and one-click, audit-ready PDF reports. When Medi-Cal Dental, a managed-care plan, or a dental board asks for the record, the documentation is complete, time-stamped, and defensible, which protects both reimbursement and the practice itself.

See how SedationVault keeps sedation records audit-ready

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Source: iSedate SedationVault

Frequently Asked Questions

Still Have Questions?

If your practice runs sedation or anesthesia, the way you document each case drives how smoothly Medi-Cal Dental authorizations, claims, and audits go. See how iSedate's SedationVault turns sedation charting into clean, audit-ready records that protect reimbursement and compliance.

Book a Demo with iSedate