Premera Blue Cross Dental Phone Number: The 2026 Contact Directory for Members, Dentists, Claims & Logins
There is no single Premera Blue Cross dental phone number. Premera runs two Blue Cross Blue Shield companies, Premera Blue Cross in Washington and Premera Blue Cross Blue Shield of Alaska, it administers its own dental benefits in-house, and members, dentists, individual plans, and Medicare Advantage each have their own line, so the right number depends on the plan in front of you. This directory pulls the verified Premera dental contacts into one place, organized by audience, by state, and by department, so a front desk, a billing coordinator, or a patient can find the correct line in seconds. Every number and link below was taken from an official Premera source.
Key Takeaways
- Dentists in Washington call 877-342-5258, option 2 for Premera dental benefits, eligibility, and claims; in Alaska the dental line is 800-722-4714, option 2.
- Premera dental claims mail to P.O. Box 91059, Seattle, WA 98111-9159, for both Washington and Alaska, with dental payer ID 47570 for electronic claims.
- Members use the number on the ID card: Washington employer plans 800-722-1471, HMO 844-722-4661, individual plans 800-607-0546; Alaska employer plans 800-508-4722, individual plans 800-809-9361.
- Premera administers its own dental (there is no separate dental carrier), and its dentists work through the Dental Choice network, which joins the National Dental GRID and GRID+ networks on January 1, 2026.
- Dentists log in through Availity Essentials (apps.availity.com) or OneHealthPort; members log in at premera.com/sign-in.
- Credentialing and contracts go through Provider Relations, 877-342-5258, option 4, or [email protected].
What's in This Directory
National & General Premera Dental Numbers
Premera's dental lines split by audience and plan type rather than by a single 800 number. Members call the line on their ID card, dental offices use the provider dental line for the right state, and both Washington and Alaska dental claims flow to the same office. The quick-reference lines below cover most dental calls.
| Line / Audience | Who it serves | Phone | Hours |
|---|---|---|---|
| Premera Blue Cross dental (dentists, WA) | Dental offices: dental benefits, eligibility, claims | 877-342-5258, option 2 | Mon-Fri, 6 a.m. to 5 p.m. PT |
| Premera BCBS of Alaska dental (dentists, AK) | Dental offices: dental benefits, eligibility, claims | 800-722-4714, option 2 | Mon-Fri, 6 a.m. to 5 p.m. PT |
| Members, Washington (employer plans) | Benefits, claims, ID cards (use card number) | 800-722-1471 (TTY 711) | Mon-Fri, 6 a.m. to 8 p.m. PT |
| Members, Alaska (employer plans) | Benefits, claims, ID cards (use card number) | 800-508-4722 (TTY 711) | Mon-Fri, 6 a.m. to 8 p.m. PT |
| Provider Relations & credentialing (WA & AK) | Dental offices: contracts, network status, changes | 877-342-5258, option 4 | Mon-Fri |
Premera dental claims and payer ID
Mail paper dental claims and correspondence to Premera, P.O. Box 91059, Seattle, WA 98111-9159 (the same address for Washington and Alaska). Most offices submit electronically through Availity using dental payer ID 47570. Dental predetermination and benefit-advisory requests fax to 425-918-5956; provider appeals fax to 425-918-5592 (P.O. Box 91102, Seattle, WA 98111-9202).
Premera dental logins and tools
- Member login: premera.com/sign-in (and the Premera mobile app)
- Provider portal (Availity Essentials): apps.availity.com | single sign-on via OneHealthPort (onehealthport.com)
- Find a dentist: premera.com/sites/aag/find-a-doctor
- Member Submitted Claim Form (dental, vision, medical): premera.com/documents/008755.pdf
Source: Premera Dental Provider contact sheet (PDF) | Premera Washington Provider Contacts
How Premera Dental Is Structured
The fastest way to reach the right Premera office is to stop looking for one universal number and identify the plan first. Premera is an independent licensee of the Blue Cross Blue Shield Association, and it runs dental through two companies that map to two states.
- Read the ID card. It shows the company (Premera Blue Cross for Washington or Premera Blue Cross Blue Shield of Alaska), the plan type, the member services phone number, and the dental payer ID. That card controls customer service, claims, and eligibility.
- Identify the audience and plan type. Members and dentists use different lines, and employer, individual, and Medicare Advantage plans each route separately, even in the same state.
- Pick the right line. Members call the card number; dental offices call the state dental provider line (option 2) and use the Availity portal. The tables below list each.
The myth of the "one Premera dental number"
Thin contact pages often publish a single 800 number and call it "the Premera dental customer service line." That is misleading. A number that reaches a Washington member services rep will not pull up an Alaska plan, a dentist eligibility check, or a Medicare Advantage dental question, and a member line is not the dentist line. Calling the wrong one wastes time on hold and still ends in a transfer. Match the state, the audience, and the plan type first, every time.
Source: Premera Blue Cross Contact Us | Premera Blue Cross Blue Shield of Alaska Contact Us
Member Customer Service by State
For dental benefits, the member services number is printed on the back of the Premera ID card and routes to the plan that administers the coverage. The verified lines below come from Premera's official member contact pages for Washington and Alaska. Hours are Pacific Time.
| State | Plan type | Member Customer Service | Hours |
|---|---|---|---|
| Washington | Employer-sponsored plans | 800-722-1471 (TTY 711) | 6 a.m. to 8 p.m., Mon-Fri |
| Washington | HMO plans | 844-722-4661 (844-PBC-HMO1, TTY 711) | 6 a.m. to 8 p.m., Mon-Fri |
| Washington | Individual plans (direct or WAhealthplanfinder.org) | 800-607-0546 (TTY 711) | 8 a.m. to 6 p.m., Mon-Fri |
| Alaska | Employer-sponsored plans | 800-508-4722 (TTY 711) | 6 a.m. to 8 p.m., Mon-Fri |
| Alaska | Individual plans (direct or healthcare.gov) | 800-809-9361 (TTY 711) | 8 a.m. to 6 p.m., Mon-Fri |
| WA & AK | Medicare Advantage members | 888-850-8526 | 8 a.m. to 8 p.m., daily |
| WA & AK | Website / sign-in help desk | 800-722-9780 | Technical support |
Members: always start with the card
If a Premera dental plan is bundled with medical coverage, the dental benefits route through the member services number printed on the back of the ID card, which reaches the exact plan that administers your benefits. The general lines above help when the card is unavailable, but the card number is the one that pulls up your plan on the first call.
Source: Premera (Washington) member Contact Us | Premera (Alaska) member Contact Us
Dentist & Provider Lines and Logins
Dental offices rarely use the member line. Premera routes dentists to a dental-specific option on the provider line for each state (option 2) and to the Availity Essentials portal for eligibility, claims, and remittances. Contracting and credentialing have their own option. The table below lists the verified provider contacts and logins.
| Purpose | Dentist / Provider Phone | Provider Login |
|---|---|---|
| Premera Blue Cross dental (Washington) | 877-342-5258, option 2 (dental benefits, eligibility, claims) | Availity Essentials (apps.availity.com) |
| Premera BCBS of Alaska dental | 800-722-4714, option 2 (dental benefits, eligibility, claims) | Availity Essentials (apps.availity.com) |
| Provider Relations / credentialing (WA & AK) | 877-342-5258, option 4; email [email protected] | OneHealthPort (onehealthport.com) |
| Electronic claims / EDI support | 800-435-2715 ([email protected]); Availity support 800-282-4548 | apps.availity.com |
| Medicare Advantage dental (providers) | 855-612-7477 (benefits, eligibility, claims, policies) | onehealthport.com |
| BlueCard (out-of-area members) | 800-676-BLUE (2583) eligibility; 888-261-9562 claims | apps.availity.com |
Credentialing and joining the network
To request a Premera dental contract or update a practice, contact Physician and Provider Relations at 877-342-5258, option 4, or email [email protected], which serves both Washington and Alaska. OneHealthPort technical support is 800-937-4797. Premera dentists in the Dental Choice network are added to the National Dental GRID and GRID+ networks automatically; the GRID change does not alter your Premera contract or fee schedule.
Source: Premera Dental Provider contact sheet (PDF) | Premera Medicare Advantage dental provider contacts
By Department: Claims, Billing, Enrollment & Credentialing
Most routine dental tasks route through the member services number on the ID card (for members) or the state dental provider line and Availity (for dentists). The departments below publish distinct lines and addresses worth saving.
| Department | Contact | Address / Notes |
|---|---|---|
| Dental claims (mail) | Electronic via Availity, payer ID 47570 (preferred) | P.O. Box 91059, Seattle, WA 98111-9159 (WA & AK) |
| Dental claims / eligibility (dentists) | 877-342-5258, opt 2 (WA) / 800-722-4714, opt 2 (AK) | Dentist dental line by state |
| Dental predetermination / benefit advisory | Use the CS number on the member's ID card; Fax 425-918-5956 | P.O. Box 91059 MS 173, Seattle, WA 98111-9159 |
| Provider appeals (dental, non-FEP) | Fax 425-918-5592 | P.O. Box 91102, Seattle, WA 98111-9202 |
| Credentialing / Provider Relations | 877-342-5258, option 4; [email protected] | East WA fax 509-252-7279; West WA fax 425-918-4937 |
| Electronic claims (EDI) | 800-435-2715; Fax 425-918-4234; [email protected] | Enrollment and 837 setup |
| Prompt Pay (claims interest inquiries) | 800-932-2883 | Washington |
Claims: the quick rule
Premera has no separate central dental claims phone line. Submit electronically through Availity with dental payer ID 47570, confirm eligibility first through the state dental provider line or the portal, and mail paper claims or a Member Submitted Claim Form to P.O. Box 91059, Seattle, WA 98111-9159. Premera will not pay a claim submitted more than 12 months after the date of service, so file promptly.
Source: Premera Provider Contact List (PDF) | Premera Electronic Transactions and Claim Payer IDs
The National Dental GRID Network
Premera administers its own dental benefits and builds its own dentist network, the Dental Choice network, in Washington and Alaska. What changes in 2026 is reach. On January 1, 2026, Premera's Dental Choice network joins the National Dental GRID and GRID+ networks, operated through the GRID Dental Corporation, which link the dental networks of participating Blue Cross Blue Shield plans so members can find in-network care outside their home state.
What GRID means for members and dentists
- Members: one ID card and one customer service team, with in-network access when traveling, found through the Find a Doctor tool at premera.com/sites/aag/find-a-doctor.
- Dentists: Dental Choice participation extends to GRID and GRID+ automatically, which lets a Premera-contracted office serve visiting Blue Cross Blue Shield members as in-network. Premera states this does not change your Premera contract, and the Premera fee schedule takes precedence where multiple contracts overlap.
- Reach: Premera reports the combined network covers more than 125,000 dentists and over 490,000 access points across all 50 states and D.C., with an estimated average member savings of about 30% on covered in-network dental services.
Source: Premera National Dental GRID Network FAQ | Premera "Nationwide dental coverage" (PDF)
Where Documentation Fits In
For a sedation or oral surgery practice, every one of these calls (eligibility, claims, appeals) rides on documentation. Insurers deny or claw back payment when records are incomplete, and a Premera dental claim for a sedation case is only as strong as the chart behind it. That is the gap iSedate's SedationVault was built to close.
SedationVault replaces paper sedation records with real-time oral and IV sedation charting, live vitals streamed from any monitor on the market, digital intake and consent, and one-click, audit-ready PDF reports. When a payer or a board asks for the record, the documentation is complete, time-stamped, and defensible, which protects both reimbursement and the practice itself. Flawless charting and clean compliance are what stand between a routine audit and a costly dispute.
See how SedationVault keeps sedation records audit-ready
Dealing with dental insurance is bigger than one carrier. For the full list of insurers with their own contact lines, logins, and provider portals, see our dental insurance companies contact directory, and browse more payer guides in our dental insurance directory.
Source: iSedate sedation compliance
Frequently Asked Questions
What is the Premera Blue Cross dental phone number?
What is the Premera dental provider phone number for dentists?
What is the Premera Blue Cross Blue Shield of Alaska dental phone number?
Where do I mail Premera dental claims?
What is the Premera dental claim payer ID?
How do I submit a Premera dental claim form?
Why does Premera have different dental phone numbers?
What states does Premera dental cover?
How do dentists log in to Premera for dental claims?
How do Premera dental members log in?
What is the National Dental GRID network?
How does a dental office join the Premera dental network?
Still Have Questions?
If your practice runs sedation or anesthesia, the way you document each case drives how smoothly these insurance calls go. See how iSedate's SedationVault turns sedation charting into clean, audit-ready records that protect reimbursement and compliance.
About This Directory
Every phone number, website, and login in this directory was taken from an official Premera source: the Premera member Contact Us pages for Washington and Alaska (premera.com), the Premera Dental Provider contact sheet, the Premera Provider Contact List, the Washington and Alaska provider contact pages, the Premera electronic transactions and payer ID page, the National Dental GRID FAQ, and Premera's official dental documents. Premera Blue Cross and Premera Blue Cross Blue Shield of Alaska are independent licensees of the Blue Cross Blue Shield Association; the National Dental GRID is operated by the GRID Dental Corporation, a separate company. iSedate is not affiliated with Premera, Blue Cross Blue Shield, or GRID. Contact details can change, so confirm against the member's ID card and Premera's site before a time-sensitive call. Last reviewed 2026.
