Premier Access Dental Phone Number: The 2026 Contact Directory for Members, Dentists, Claims & Logins
There is no single Premier Access Dental phone number. Premier Access is now administered by Avesis, a Guardian company, and the right number depends on the plan: a commercial PPO member, a California DHMO member, a California Medi-Cal member, and a Utah Medicaid or CHIP member each call a different line. This directory pulls the verified contact details into one place, organized by program and by department, so a front desk, a billing coordinator, or a patient can find the correct line, portal, and claims address in seconds. Every number and link below was taken from an official Premier Access or Avesis source.
Key Takeaways
- Premier Access is an Avesis company, and Avesis is a wholly owned subsidiary of Guardian. The old premierlife.com site now redirects to myavesis.com/premier-access.
- 888-715-0760 reaches Premier Access commercial and PPO customer service; the California DHMO line is 888-534-3466.
- Medicaid and CHIP have their own numbers: Access Dental of California (877-821-3234 Sacramento GMC, 888-414-4110 Los Angeles LAPHP) and Premier Access of Utah (877-541-5415 Medicaid, 877-854-4242 CHIP).
- Always start with the member ID card: it names the program and group number that control claims and customer service.
- Dentists work through the Avesis portal plus provider relations email, not a single provider hotline. Commercial logins run on avesiscomm.veriben.net, government logins on avesis.veriben.net.
- Commercial claims mail to P.O. Box 659010, Sacramento, CA 95865-9010, though most offices file electronically through the Avesis portal.
What's in This Directory
Premier Access, Avesis & Guardian: How It Fits Together
Premier Access Insurance Company has sold managed dental coverage since the 1990s, but it no longer operates as a standalone brand. Premier Access is administered by Avesis, and Avesis Incorporated and Avesis Third Party Administrators, Inc. are wholly owned subsidiaries of Guardian (The Guardian Life Insurance Company of America). That is why a single plan can show Premier Access, Avesis, and Guardian names, and why the old premierlife.com website now redirects to the Avesis Premier Access page.
Practically, this means contact details are split by program, not by a universal 800 number. Commercial PPO and DHMO plans use the Avesis commercial systems, while Medicaid and CHIP plans use the Avesis government systems. The closest things to general lines are Premier Access commercial customer service at 888-715-0760 and the California DHMO line at 888-534-3466, but a Medicaid or CHIP member needs the program-specific number in the table below.
| Entity | Role | Website |
|---|---|---|
| Premier Access Insurance Company | The dental plan brand (commercial, DHMO, PPO, Medicaid, CHIP) | myavesis.com/premier-access |
| Avesis | Administers and operates Premier Access plans and portals | myavesis.com |
| Guardian | Parent company (Avesis is a Guardian subsidiary) | guardianlife.com |
| premierlife.com | Legacy Premier Access site (now redirects to Avesis); still hosts the Utah provider search | portal.premierlife.com |
Source: Avesis Premier Access | Premier Access of Utah (Avesis)
Not Sure Which Premier Access Plan Is Yours?
Because Premier Access spans commercial, DHMO, PPO, Medicaid, and CHIP plans across four states, the fastest way to reach the right office is to identify the program first, then call its line. Three steps get you there every time.
- Read the ID card. It names the program (for example "State of California DHMO," "Access Dental," or "Premier Access of Utah Medicaid"), the member ID, and the group number. That program controls customer service, claims, and eligibility.
- Match it to the program line. Commercial and PPO members use one set of numbers and the Avesis commercial portal; Medicaid and CHIP members use their state program's number and the Avesis government portal. The tables below show exactly which.
- Pick the right channel. Members call customer service; dental offices work through the Avesis provider portal plus the provider relations email for their market. Use the dentist and department tables further down.
The myth of the "one Premier Access number"
Thin contact pages often publish a single 800 number and call it "the Premier Access customer service line." That is misleading. A number that reaches the California DHMO plan will not pull up a Utah Medicaid member, and a commercial PPO line cannot resolve a Los Angeles LAPHP Medi-Cal claim. Calling the wrong program wastes time on hold and still ends with a transfer. Match the program on the ID card first, every time.
Source: Avesis contact directory
Member Customer Service by Program & State
Find the program, call its customer service line, and use the listed portal to log in or check benefits. Numbers and portals below come from the official Avesis and Premier Access program pages. Hours are shown where published.
| Program | Who it serves | Customer Service | Member Portal |
|---|---|---|---|
| Premier Access Commercial / PPO | Employer and individual PPO members | 888-715-0760 | avesiscomm.veriben.net |
| Premier Access DHMO (State of California) | California DHMO plan members | 888-534-3466 (Mon–Fri 8–5 PST) | avesiscomm.veriben.net |
| Avesis / Premier Access employer plans | Employer-sponsored plan members (general) | 855-214-6777 | avesiscomm.veriben.net |
| Access Dental Plan of California (Sacramento GMC) | Sacramento Geographic Managed Care Medi-Cal members | 877-821-3234 (Mon–Fri 8–5 PST) | avesis.veriben.net |
| Access Dental Plan of California (Los Angeles LAPHP) | Los Angeles Prepaid Health Plan Medi-Cal members | 888-414-4110 (Mon–Fri 8–5 PST) | avesis.veriben.net |
| Access Dental Plan of California (general inquiries) | GMC and LAPHP general questions | 855-287-3235 (Mon–Fri 8–5 PST) | avesis.veriben.net |
| Premier Access of Utah (Medicaid) | Utah Medicaid dental members | 877-541-5415 (Mon–Fri 8–5 MST) | avesis.veriben.net |
| Premier Access of Utah (CHIP) | Utah CHIP dental members | 877-854-4242 (Mon–Fri 8–5 MST) | avesis.veriben.net |
| Arizona & Nevada plans | Premier Access / Avesis members in AZ and NV | See the number on the member ID card | myavesis.com/premier-access |
Member portals and tools
- Commercial / PPO member portal: avesiscomm.veriben.net
- Government (Medicaid / CHIP) member portal: avesis.veriben.net
- Find a dentist (provider search): avesissymplr.veriben.net
- General inquiries email: [email protected]
Source: Avesis contact directory | Access Dental Plan of California | California DHMO member page
Dentist & Provider Lines and Logins
Dental offices rarely reach Premier Access through a single hotline. Avesis routes dentists to its provider portal and to program-specific provider relations email for contracting, network, and credentialing questions, while patient eligibility and claims status run through the portal or the member program's line. The table below lists the verified provider contacts and logins, split by commercial versus government programs.
| Program | Provider Relations / Credentialing | Provider Login & Locator |
|---|---|---|
| Commercial & PPO (incl. California DHMO) | CA dental relations [email protected]; other markets [email protected] | avesiscomm.veriben.net; find a dentist avesissymplr.veriben.net |
| Medicaid & CHIP (government) | Dental relations [email protected]; eligibility via the program member line above | avesis.veriben.net; find a dentist avesissymplr.veriben.net |
| Credentialing (all markets) | [email protected] | Join / contract via provider relations above |
| Premier Access of Utah (provider search) | Dental relations [email protected] | avesis.veriben.net; legacy search portal.premierlife.com |
For dentists: there is no single provider phone line
Unlike many carriers, Premier Access and Avesis do not publish one national dentist hotline. Contracting, credentialing, and network questions go through the provider relations email for your market, and day-to-day eligibility and claims status run through the Avesis provider portal for the patient's program. For a specific patient, the member program line in the table above is the fastest live route. Confirm the program on the patient's ID card before you call or file.
Source: Avesis provider contacts | Premier Access of Utah
By Department: Claims, Enrollment & Credentialing
Most Premier Access work routes through the program's customer service line and the Avesis portal rather than a separate department number. The addresses and channels below are the ones worth saving. For anything not listed, use the program's member line in the directory above and the group number on the member's ID card.
| Task | Commercial / PPO & DHMO | Medicaid / CHIP (government) |
|---|---|---|
| Dental claims | Mail: Premier Access Insurance Company, Claims Department, P.O. Box 659010, Sacramento, CA 95865-9010; or file electronically in the portal | File through the Avesis government portal for the state program; confirm on the ID card |
| Enrollment / group | Enroll via avesiscomm.veriben.net (EnrollIT); employer plans 855-214-6777 | Enrollment is handled by the state Medicaid / CHIP program; member line above for help |
| Credentialing | [email protected] (all markets) | |
| Provider relations | CA [email protected]; other [email protected] | [email protected] |
| Fraud, waste & abuse | FWA hotline 855-704-0435 | |
Claims: the quick rule
Premier Access has no central claims phone line. Commercial and PPO paper claims mail to P.O. Box 659010, Sacramento, CA 95865-9010, but most offices file electronically through the Avesis provider portal. Medicaid and CHIP claims file through the Avesis government portal for the member's state program. Verify eligibility first through the portal or the program's member line, and always confirm the program and group number on the ID card before submitting.
Source: Avesis contact directory | Access Dental Plan of California (FWA hotline)
Where Documentation Fits In
For a sedation or oral surgery practice, every one of these calls (eligibility, claims, appeals) rides on documentation. Insurers deny or claw back payment when records are incomplete, and a dental claim for a sedation case is only as strong as the chart behind it. That is the gap iSedate's SedationVault was built to close.
SedationVault replaces paper sedation records with real-time oral and IV sedation charting, live vitals streamed from any monitor on the market, digital intake and consent, and one-click, audit-ready PDF reports. When a payer or a board asks for the record, the documentation is complete, time-stamped, and defensible, which protects both reimbursement and the practice itself. Clean charting and clear compliance are what stand between a routine audit and a costly dispute.
See how SedationVault keeps sedation records audit-ready
Dealing with dental insurance is bigger than one carrier. For the full list of insurers with their own contact lines, logins, and provider portals, see our dental insurance companies contact directory, and browse more payer guides in our dental insurance directory.
Source: iSedate sedation compliance
Frequently Asked Questions
What is the Premier Access Dental phone number?
Is Premier Access the same company as Avesis or Guardian?
What is the Premier Access Dental provider phone number for dentists?
Where do I mail Premier Access dental claims?
What is the Premier Access DHMO customer service number in California?
What is the Access Dental or Medi-Cal phone number in California?
What are the Premier Access of Utah Medicaid and CHIP phone numbers?
How do dentists log in to Premier Access or Avesis?
How do dental offices join the Premier Access network and get credentialed?
What states does Premier Access cover?
How do I find my group number for Premier Access?
What happened to the Premier Access premierlife.com website?
Still Have Questions?
If your practice runs sedation or anesthesia, the way you document each case drives how smoothly these insurance calls go. See how iSedate's SedationVault turns sedation charting into clean, audit-ready records that protect reimbursement and compliance.
About This Directory
Every phone number, website, portal, and address in this directory was taken from an official Premier Access or Avesis source: the Avesis Premier Access pages (myavesis.com/premier-access and its California and Utah program pages), the Avesis contact directory (myavesis.com/contact-us), the Access Dental Plan of California page, the California DHMO member page, and the Premier Access Insurance Company dental policy (which lists the claims address). Premier Access is administered by Avesis, and Avesis is a subsidiary of Guardian; iSedate is not affiliated with Premier Access, Avesis, or Guardian. Contact details can change, so confirm against the member's ID card and the plan's portal before a time-sensitive call. Last reviewed 2026.
