Renaissance Dental Phone Number: The 2026 Contact Directory for Members, Dentists, Claims & Logins
There is no single Renaissance Dental phone number. Renaissance runs separate service teams for individual and family plans, employer group plans, and Tennessee TennCare plans, so the right number depends on the plan in front of you. Individual members call 888-791-5995, group members call 800-894-4532, and TennCare members call 866-864-2526. This directory pulls every verified Renaissance Dental contact into one place, by plan and by department, so a front desk, a billing coordinator, or a member can reach the right line in seconds. Every number and link below was taken from an official Renaissance source.
Key Takeaways
- Individual and family dental members: 888-791-5995. Employer group members: 800-894-4532. Both run Monday through Friday, 8 a.m. to 8 p.m. ET (TTY 711).
- TennCare dental members: 866-864-2526 (7 a.m. to 5 p.m. CT), with teledentistry at 866-864-0568.
- Dentists use the member lines to verify benefits, then email Provider Services ([email protected]) for network questions and Provider Relations ([email protected]) for claim reconsiderations.
- Standard dental claims: Renaissance, PO Box 17250, Indianapolis, IN 46217, electronic payer ID RLHA1. TennCare claims route to a separate Michigan address.
- The official site is renaissancebenefits.com; the older renaissancedental.com now redirects there. Find a dentist at myrenproviders.com.
- Agent sales and enrollment: 800-963-4596. Each plan type also has its own member and provider login portal, listed below.
What's in This Directory
Member & Customer Service Numbers (by plan)
Renaissance is a dental, vision, life, and disability benefits company, and its dental customer service is split by the kind of plan you have. Match your plan to the row below, call the listed line, and use the portal to log in or check benefits. Numbers and hours come from Renaissance's own contact and help pages.
| Plan type | Who it serves | Phone | Hours |
|---|---|---|---|
| Individual & Family Dental | Members who bought their own plan (no employer coverage) | 888-791-5995 (TTY 711) | Mon–Fri, 8 a.m.–8 p.m. ET |
| Employer / Group Dental | Members on an employer-sponsored plan | 800-894-4532 (TTY 711) | Mon–Fri, 8 a.m.–8 p.m. ET |
| TennCare Dental | Tennessee TennCare (Medicaid) dental members | 866-864-2526 (TTY 711) | 7 a.m.–5 p.m. CT |
| TennCare Teledentistry | TennCare members needing a virtual visit | 866-864-0568 | Virtual visit scheduling |
| Agent Sales & Support | Brokers, agents, and shoppers comparing plans | 800-963-4596 (TTY 711) | Mon–Fri, 8 a.m.–5 p.m. ET |
Source: Renaissance contact page | Renaissance dental help center
Which Renaissance Dental Number Is Yours?
The fastest way to reach the right team is to identify your plan type first, then pick the line for members or for dentists. Three steps get you there every time.
- Read the ID card. It names the plan (individual, group, or TennCare) and shows the payer ID that controls claims. That tells you which service team owns the account.
- Match it to the plan line. Individual and family plans use 888-791-5995, employer group plans use 800-894-4532, and TennCare uses 866-864-2526.
- Pick members or dentists. Members call customer service. Dental offices call the same plan line to verify benefits, then use Provider Services or Provider Relations by email for network and claims-handling questions.
The "one Renaissance Dental number" trap
Thin listings often publish a single 800 number and call it "the Renaissance Dental customer service line." That is misleading. A line built for employer group plans will not pull up an individual plan or a TennCare account, and calling the wrong team ends in a transfer. One more trap: the old renaissancedental.com address now redirects to renaissancebenefits.com, so if a bookmark lands you somewhere unexpected, start fresh at renaissancebenefits.com and match the plan on the ID card first.
Source: Renaissance dental help center
Dentist & Provider Lines and Logins
Dental offices use the member plan lines to verify benefits, eligibility, and procedure codes, and route everything else to Renaissance by email. For network, contracting, and internal process questions, use Provider Services. For claim reconsiderations and handling issues, use Provider Relations. The table below lists the verified provider contacts and tools.
| Purpose | Contact | Tool / Login |
|---|---|---|
| Verify benefits & procedure codes (individual plans) | 888-791-5995 | renprovider.com quick search |
| Verify benefits & procedure codes (group plans) | 800-894-4532 | renprovider.com quick search |
| Provider Services (network, contracting, join the network) | Email [email protected] | renaissancebenefits.com/providers |
| Provider Relations (claim reconsiderations, internal processes) | Email [email protected] | Provider help center |
| Find a participating dentist | via plan customer service line | myrenproviders.com |
| TennCare provider inquiries | Email [email protected] | Dental Office Toolkit / PACT (credentialing) |
Source: Renaissance dental provider support | Renaissance TennCare provider resources
By Department: Claims, Enrollment & Credentialing
Renaissance routes most dental work through its plan customer service lines plus a handful of department email boxes and claim addresses. The table below lists the distinct department contacts worth saving. For anything not shown, use the plan customer service number and the payer ID on the member's ID card.
| Department | Contact | Where to send / portal |
|---|---|---|
| Dental claims (individual & group) | Email [email protected]; questions 888-791-5995 / 800-894-4532 | Renaissance, PO Box 17250, Indianapolis, IN 46217, Attn: Claims Department · payer ID RLHA1 |
| Solstice DHMO claims (Renaissance-administered) | Email [email protected] | PO Box 21157, Eagan, MN 55121 · payer ID 76578 |
| TennCare dental claims | Email [email protected] | PO Box 2720, Farmington Hills, MI 48333-2720 |
| Enrollment / agent sales | 800-963-4596 | myrenxperience.com (broker portal) |
| Credentialing / join the network | Email [email protected] | renprovider.com; TennCare via PACT |
| Provider relations | Email [email protected] | Provider help center |
| General correspondence | 888-791-5995 | Renaissance, PO Box 1596, Indianapolis, IN 46206-1596 |
Claims: the quick rule
Standard Renaissance dental claims, for both individual and group plans, go to PO Box 17250, Indianapolis, IN 46217, or electronically under payer ID RLHA1. TennCare dental claims are the exception and route to Farmington Hills, Michigan. DHMO plans administered through Solstice use payer ID 76578 and the Eagan, Minnesota address. Confirm the payer ID on the member's ID card before you file, and verify eligibility first through the provider quick search.
Source: Renaissance claims and forms | Renaissance TennCare provider resources
Member & Provider Login Portals
Renaissance uses a different portal for each audience and plan type. Members see benefits, claims, and ID cards; dental offices check eligibility and submit work; brokers quote and enroll. Every login below comes from Renaissance's own portals and help pages.
| Portal | Who it is for | Login |
|---|---|---|
| Individual member portal | Individual & family dental members | renmemberportal.com/mp/ren/ |
| Group member (employee) portal | Employees on an employer group plan | myrenbenefitsmanager.com/employee/login |
| Employer / benefits admin portal | Employers and benefits administrators | renbenefitsadmin.com/employer/login |
| TennCare member portal | Tennessee TennCare dental members | renmemberportal.com/mp/rengp/ |
| Provider eligibility quick search | Dental offices (all plans) | renprovider.com/provider-quick-search/home |
| Find a dentist (provider search) | Members and offices | myrenproviders.com/provider-search/home |
| Broker / agent portal | Brokers and agents | myrenxperience.com |
| TennCare Dental Office Toolkit | TennCare dental providers | rendentalofficetoolkit.com |
| TennCare PACT (credentialing) | TennCare dental providers | renproviderportal.com/pact-ui/login |
Source: Renaissance online benefits portals | Renaissance TennCare provider resources
Where Documentation Fits In
For a sedation or oral surgery practice, every one of these calls (eligibility, claims, reconsiderations) rides on documentation. Insurers deny or claw back payment when records are incomplete, and a dental claim for a sedation case is only as strong as the chart behind it. That is the gap iSedate's SedationVault was built to close.
SedationVault replaces paper sedation records with real-time oral and IV sedation charting, live vitals streamed from any monitor on the market, digital intake and consent, and one-click, audit-ready PDF reports. When a payer or a board asks for the record, the documentation is complete, time-stamped, and defensible, which protects both reimbursement and the practice itself. Clean charting and tight compliance are what stand between a routine audit and a costly dispute.
See how SedationVault keeps sedation records audit-ready
Dealing with dental insurance is bigger than one carrier. For the full list of insurers with their own contact lines, logins, and provider portals, see our dental insurance companies contact directory, and browse more payer guides in our dental insurance directory.
Source: iSedate sedation compliance
Frequently Asked Questions
What is the Renaissance Dental phone number?
What is the Renaissance Dental provider phone number for dentists?
What is the Renaissance Dental customer service number?
Where do I send Renaissance Dental claims?
What is the Renaissance Dental electronic payer ID?
What is the Renaissance Dental TennCare phone number?
What is the Renaissance Dental group plan phone number?
How do I reach Renaissance Dental for enrollment, sales, or agent support?
How do I log in to my Renaissance Dental member account?
How do dentists verify Renaissance eligibility and log in?
How do dental offices join the Renaissance network and get credentialed?
Is renaissancedental.com the official Renaissance Dental website?
How do I find a Renaissance Dental in-network dentist?
Does Renaissance Dental have a provider relations contact?
What is the Renaissance Dental claims mailing address for TennCare?
Why does Renaissance Dental have more than one phone number?
Still Have Questions?
If your practice runs sedation or anesthesia, the way you document each case drives how smoothly these insurance calls go. See how iSedate's SedationVault turns sedation charting into clean, audit-ready records that protect reimbursement and compliance.
About This Directory
Every phone number, email, address, payer ID, and login in this directory was taken from an official Renaissance source: the Renaissance benefits site (renaissancebenefits.com), its dental and provider help centers, its claims and portals pages, and the Renaissance TennCare site (tenncare.renaissancebenefits.com). Renaissance and Renaissance Dental are brands of the Renaissance family of companies; iSedate is not affiliated with Renaissance. Contact details can change, so confirm against the member's ID card and renaissancebenefits.com before a time-sensitive call. Last reviewed 2026.
